Full-Time

Senior Director

Clinical Product Strategy

Posted on 6/18/2024

Ro

Ro

501-1,000 employees

Vertically integrated telehealth and pharmacy services

Consumer Goods
Data & Analytics

Senior

Remote in USA

Required Skills
Communications
Marketing
Product Design
Requirements
  • MD or DO plus at least 7+ years of post-graduate training/patient care experience, industry experience, or a combination; residency completion required; preference given to board-certified urologists and endocrinologists, internal medicine, and family medicine physicians. Other board-certified specialties considered based on experience working with care delivery innovation, designing new care delivery pathways, and working within Sexual Health, Dermatology, and Fertility
  • Advanced knowledge of men’s health (e.g., erectile dysfunction, testosterone deficiency, prostate disorders, cardiometabolic conditions, men’s psychology) preferred
  • Prior experience working with product managers and designers strongly preferred
  • Strong desire to innovate and design new ways of delivering care in order to provide high-quality care at scale
  • Adept at mastering new systems (technology) to communicate and execute deliverables
  • Comfort with using data and analysis to drive decision-making and optimization of the patient experience
  • Strong empathy for patients and desire to build patient-centric care experiences
  • Strong literature search and communication skills, including writing
  • Familiarity with interpreting and applying medical guidelines and understanding risk management concepts
  • Appreciation of technology’s ability to reduce costs and increase access on a national scale
  • People management experience and skills
Responsibilities
  • Lead all aspects of clinical work to build and improve our SDF products and services (encompassing diagnostics, care delivery, and physical product innovation)
  • Optimize patient and provider experience across SDF conditions by updating patient intake questions, clinical guidelines, and protocols across all offerings
  • Be the clinical leader on a cross-functional team and provide clinical input into Product, Design, Marketing, Strategy, etc.
  • Serve as an internal expert on all aspects of Sexual Health, Dermatology, and Fertility (SDF)
  • Serve as the SDF clinical champion for Ro’s affiliated provider practice (encompassing MDs/DOs, NPs, and RNs)
  • Communicate with and train providers on the platform on new offerings and best practices in SDF healthcare
  • Act as advocates for both patients and providers interacting on our platform
  • Partner with teams (e.g., Quality and Safety) and the provider group to optimize care delivery, quality, and safety
  • Collaborate with internal research team and external advisors to continuously improve care delivery across conditions
  • Support the SDF strategy roadmap
  • Evaluate new offerings, partnerships, and corporate development opportunities from the clinical lens
  • Monitor and evaluate new clinical and industry developments
  • Partner with Innovation R&D, Insights, and SDF Product Innovation teams to develop new physical product offerings, products, and services for patients

Ro offers a cutting-edge approach to telehealth services, focusing on various health goals such as erectile dysfunction, hair loss, skincare, and fertility. With a vertically integrated platform, the organization ensures a seamless connection for in-home care, diagnostics, laboratories, and nationwide pharmacy services. This comprehensive healthcare solution coupled with in-house care APIs and at-home diagnostic testing underscores the company's commitment to enhancing patient care efficiency and delivery across the United States.

Company Stage

Later Stage VC

Total Funding

$1B

Headquarters

New York, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

9%

1 year growth

12%

2 year growth

2%

Benefits

Medical, dental, & vision benefits

One Medical membership

Equity

Flexible Time Off

Gym reimbursement stipend

Learning & development stipend

Paid parental leave

Flexible work arrangements

Dog-friendly office

Company-wide events

INACTIVE