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Solutions Architect
Confirmed live in the last 24 hours
Locations
Remote • Alameda, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Writing
Requirements
  • 4+ years of experience easily identifying and understanding client needs
  • 2+ years of experience in a software environment preferably client facing, Enterprise SaaS
  • Ability to understand custom contract requests and their technical implications
  • Experience with technical writing for enterprise or large scale solutions
  • Design workarounds to use our current product to meet user needs when applicable
  • Experience managing expectations and successfully working with customer stakeholders
  • Passion for working on projects cross-functionally to ensure high impact on Binti's organization
  • Industry and product expert to existing and potential customers as a trusted partner to discover solutions
  • Experience in child welfare/government a strong plus, but not required
  • Has experience with state-wide political leaders or advocates a plus, but not required
Responsibilities
  • Lead in-depth discovery and solution mapping discussions with prospects and clients
  • Support pre-sale technical and implementation requirements discussions
  • Create technical documentation such as enterprise or large scale technical solution proposals
  • Attend and present at certain in-person events and conferences to increase our close ratio
  • Act as a cross-functional liaison for internal Binti teams
  • Understanding client needs and feedback and bring forth strategic opportunities to our executive team, furthering Binti's mission in the gov-tech space
  • Build a comprehensive “goal capture/requirements gathering” function to ensure our CSM and implementation teams are set up for a successful launch of Binti's modules
  • Support learning and development with scaling any new product trainings or sales strategies
Desired Qualifications
  • Previous experience as an engineer, familiarity with SaaS patterns and the ability to understand a wide variety of technologies solutions is a plus
Binti

51-200 employees