Product Manager

What You’ll Be Doing:

• Conduct user interviews and gather feedback to validate personas, workflows, and roadmap items.
• Perform usability testing with design prototypes and write requirements, including competitor analysis and idea summaries.
• Collaborate with cross-functional teams to deliver quality product updates.
• Partner with sales to identify new business opportunities, leading client presentations and workshops.
• Serve as a main point of contact for Analytics, building strong internal and external relationships.
• Communicate Patsnap’s unique value to internal and external audiences.
• Gather, clean, and prioritize client feedback, sharing insights with global teams for improvements and adoption.
• Drive enablement by providing sales teams with collateral, tools, and training.
• Prepare content for product releases and support marketing with thought leadership.
• Collaborate with the support team to create customer-facing content and manage client issues.
• Conduct competitive analysis to inform strategic positioning.
• Work with product managers to define the Analytics business proposition.
• Contribute to the roadmap and align Analytics strategies with business goals.
• Collaborate with the Head of Product on short, mid, and long-term product planning.

About You:

• Bachelor’s degree with ideally some experience in product management. 
• Analytical skills and a passion for problem-solving, with the ability to follow through independently. At Patsnap, we begin with “why,” using a data-driven approach to prioritize and launch products. 
• Proven ability to work effectively across global, diverse, and multicultural teams. 
• Proficient in strategic planning, requirements writing, time management, and presenting. Attention to detail is essential. 
• Highly motivated, resilient, and driven; you take initiative and don’t wait to be directed. 
• Willingness to challenge ideas and requests with thoughtful, critical questions. 
• You actively seek ways to get work done and look for solutions. 
• Basic knowledge of user research and UX principles. 
• Passion for technology with a mindset geared toward innovation. 
• Eager to learn and develop new skills. 
• Experience of agile product management methodology or understanding of web/app development is a plus. 

What You’ll Love:

• 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
• 2 company paid volunteering days
• Eyecare voucher scheme
• Private healthcare with Bupa Healthcare
• Private pension with Scottish Widows
• Parental leave policies
• Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
• WFH stipend
• Cycle To Work scheme
• Life Assurance
• Payroll giving

Our Values:

• Integrity: We hold each other accountable for our actions. 
• Leadership: We lead by example and inspire each other to reach for new heights. 
• Openness: We are open and honest and share our ideas with care and consideration. 
• Growth: We are lifelong learners who aspire to improve each day. 
• Innovation: We seek out new ways to solve problems. 
• Customer: Our customer is at the center of everything we do. Their success is our success.