Global Account Manager

UK&I

Updated on 5/25/2023

Locations

London, UK

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Sales

Requirements

10+ years of quota-carrying Enterprise Software Sales Experience
Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds in the UK&I market
Experience engaging and building C-level and other executive relationships
Experience navigating complex procurement processes with multiple stakeholders
Proficient in leading and guiding a matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals
Excited to engage and influence your team, driving strength, passion, and excitement to your colleagues

Responsibilities

Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
Work with team members in the Channel sales organization to build sales strategies for designated territory or named Accounts
Be the main Atlassian point of contact or escalation point for a selection of strategic Accounts

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is changing the software development industry and helping teams all around the world likeVodafone, Daimler, and Klarna to advance humanity through the power of software and collaboration. We have over 250,000 customers worldwide, and our Global Account team is working with our largest and most strategic customers scale their investments in Atlassian.

As a Global Account Manager you are responsible for deeply understanding your customers and how they are leveraging Atlassian’s suite of products. You will be nurturing and growing existing relationships and working diligently to build new ones. Through strategic account planning, client management, and consistent demonstration of value creation, you will drive the execution of our profound goals.

At the same time, you will be the customer account lead, setting direction and guiding orchestration for all of our support and cross functional teams who engage with our customers on their journey with Atlassian, such as Channel Partners, Solutions Engineers, and more.

You will be a critical liaison between our executives in product and engineering and our customers to help guide direction of future roadmap and constantly improve our customer experience.

Are you customer-obsessed and creative? Can you effectively organize resources to meet the needs of our customers? Do you love the Enterprise Sales process and can you help us apply your knowledge to the Atlassian sales model? We’d love you on our team!

What You’ll Do:

Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
Work with team members in the Channel sales organization to build sales strategies for designated territory or named Accounts
Be the main Atlassian point of contact or escalation point for a selection of strategic Accounts

Your Background:

10+ years of quota-carrying Enterprise Software Sales Experience
Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds in the UK&I market
Experience engaging and building C-level and other executive relationships
Experience navigating complex procurement processes with multiple stakeholders
Proficient in leading and guiding a matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals
Excited to engage and influence your team, driving strength, passion, and excitement to your colleagues

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.

5,001-10,000 employees

Website

Software tools for development & project management

Company Overview

Atlassian's mission is to help unleash the potential of every team. The company operates software tools – JIRA, BitBucket, Trello, and more – for team and project management.

Benefits

Health insurance
Vision insurance
Dental insurance
Life insurance
Flexible or health savings accounts
Short-term disability insurance
Long-term disability insurance
Retirement savings plans
Paid time off
Catered lunches, wellness reimbursements, onsite fitness

Company Core Values

Open company, no bullshit - Openness is root level for us. Information is open internally by default and sharing is a first principle. And we understand that speaking your mind requires equal parts brains (what to say), thoughtfulness (when to say it), and caring (how it’s said)
Build with heart and balance - “Measure twice, cut once.” Whether you're building a birdhouse or a business, this is good advice. Passion and urgency infuse everything we do, alongside the wisdom to consider options fully and with care. Then we make the cut, and we get to work
Don’t #@!% the customer - Customers are our lifeblood. Without happy customers, we’re doomed. So considering the customer perspective - collectively, not just a handful - comes first
Play, as a team - We spend a huge amount of our time at work. So the more that time doesn’t feel like “work,” the better. We can be serious, without taking ourselves too seriously. We strive to put what’s right for the team first – whether in a meeting room or on a football pitch
Be the change you seek - All Atlassians should have the courage and resourcefulness to spark change – to make better our products, our people, our place. Continuous improvement is a shared responsibility. Action is an independent one