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Full-Time

Senior Customer Lifecycle Marketing Manager

Expansion

Posted on 7/10/2024

Samsara

Samsara

1,001-5,000 employees

IoT-based operational efficiency and safety platform

AI & Machine Learning
Data & Analytics
Energy

Compensation Overview

$111k - $167.8kAnnually

+ Bonus + Restricted Stock Unit Awards (RSUs)

Senior, Expert

Remote in USA

Category
General Marketing
Growth Marketing
Growth & Marketing
Required Skills
Marketing
Requirements
  • 5-7+ years of experience in lifecycle marketing, customer marketing, and/or digital customer retention or expansion/nurture programs in a B2B SaaS environment.
  • Outstanding project management and organizational skills with an ability to prioritize effectively amidst many moving pieces and complete tasks with high quality and on deadline.
  • Deploys curiosity at every opportunity to become an expert on the customer – understanding their behaviors, motivations, blockers, and goals and weaves this into decision-making and execution.
  • Excellent copywriting and creative skill sets, with the ability to deliver strong ‘no fluff’ content.
  • Outstanding business judgment and a deep love for data-based decision-making & experimentation.
  • Strong written and verbal communication.
  • Cross-functional collaborator with strong listening skills rooted in empathy to develop authentic relationships.
Responsibilities
  • Run a customer lifecycle program with operational excellence.
  • Optimize current lifecycle journeys through experimentation and data.
  • Own end-to-end creation, maintenance, and documentation of lifecycle content and automated journeys.
  • Develop lifecycle content roadmap and pioneer new journeys based on company need.
  • Measure campaign and program effectiveness.
  • Drive cross-functional alignment and communication.

Samsara, renowned for its Connected Operations Cloud, harnesses IoT data to improve safety, efficiency, and sustainability in multiple sectors. Offering pioneering AI cameras, safety analytics, and real-time GPS tracking, it provides a dynamic workspace where technology meets practical application. This makes it an exceptional place for those passionate about leveraging cutting-edge tech to make tangible improvements in operational sectors.

Company Stage

IPO

Total Funding

$2B

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

15%

1 year growth

33%

2 year growth

74%

Benefits

Health, dental, and vision coverage for employees and their families with premiums 100% covered

Mental health and wellness support

Family planning resources and parental leave policy

Quarterly reimbursement account you can use for wellness, family care, professional or personal development expenses

Flexible PTO and family leave

401k with up to 4% matching

Bi-annual company events