JOB SUMMARY:

As part of the Trace3xpereince Program, the Cloud Solutions Engineer Intern will combine technical aptitude, strong communication skills and creative problem-solving to support our Cloud Infrastructure Services Engineering Team in architecting solutions for our customers. The Cloud SE Intern will have a chance to channel passion and enthusiasm while learning the practical application of concepts. Interns will work directly with customers and gain hands-on experience and exposure into their environments. Interns in this program will receive accelerated professional development, exposure to all technical functions of an IT Consulting organization, world-class mentoring, and unique networking opportunities across the organization. The position will require the intern to be located by our Grand Rapids, MI office for in-person training.

***This position is only open to candidates located in Michigan during the summer of 2025 and will require the candidate to work out of our Grand Rapids, MI, office. ***

WHAT YOU CAN EXPECT TO LEARN:

• Assist in eliminating barriers to provide technically accurate solutions to customers
• Assist in creating documentation to streamline solution delivery with strategic vendors
• Help in creating technically accurate bill of materials using vendor tools
• Assist in the build and maintenance of product demonstration using demo lab
• Understand customer requirements and document findings during scoping conversations
• Gain working knowledge of strategic vendor portfolio and tools
• Communicate with sales teams
• Assist with client and sales team questions regarding solutions
• Conduct technical research (online, telephone or documentation)
• Support troubleshooting system configuration conflicts

ELIGIBILITY AND PREFERRED SKILLS:

• Enrollment in the Junior or Senior year of an undergraduate or graduate degree program at an accredited college or university
• Candidates should be pursuing a field of study applicable to the Solutions Engineer Internship
• Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcript
• Experienced or has an interest in Azure laaS
• Understanding or has an interest in cloud operating models, Microsoft Azure, Microsoft 365, and Cloud Security
• Academic or professional/internship experience working in a professional setting is a plus
• Ability to work independently on assigned tasks and accepts direction on given assignments
• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Availability to work 40 hours per week throughout the internship
  Ability to commute to the Trace3 Grand Rapids office (this position will require the intern to be in person)