Head of SME & Growth
Posted on 10/27/2023

1,001-5,000 employees

Global financial platform for business payments and operations
Company Overview
Airwallex, a global financial platform, is a trusted partner for businesses seeking efficient management of payments, treasury, and spend management. With its proprietary infrastructure, the company significantly reduces the complexity of global financial operations, enabling businesses to expand internationally with ease. The company's competitive advantage lies in its cost-effective and transparent local payments network, which allows businesses to operate globally while maintaining local efficiency, as evidenced by the significant savings and operational speed reported by its clients.
Financial Services

Company Stage

Series E

Total Funding





Melbourne, Australia

Growth & Insights

6 month growth


1 year growth


2 year growth

San Francisco, CA, USA
Experience Level
Desired Skills
Growth & Marketing
  • An SME Business expert - You have proven expertise in the North America SME segment, whether in the payments segment, e-commerce, or businesses addressing essential SME customer needs
  • A seasoned leader - You have been responsible for shaping comprehensive growth and acquisition strategies while successfully leading teams of 10 + people
  • A hands-on enthusiast - Particularly when it comes to creating your top-tier growth team
  • Data driven - You excel at utilizing data and can provide concrete numerical examples to showcase your past success, achievements and accomplishments
  • Budget-Savvy - You possess a keen understanding of budget management, skillfully balancing customer growth, costs, and retention rates to optimize maximum return on investment and deliver exceptional value for expenditures
  • A forward thinking innovator - You thrive on sharing your expertise, staying updated on the latest trends, and gaining insights into the ever-evolving digital landscape
  • A collaborative team player - You take pleasure in overseeing internal stakeholders and nurturing productive relationships with external agency partners
  • Team leadership experience (from the ground up)
  • 10 + years experience in SME focused growth roles
  • A Bachelor's Degree in a related field B2B high-volume growth expertise
  • Early stage company adaptability
  • Proven customer base expansion (from the ground up)
  • Payments industry background (not required but highly desired)
  • Develop and nurture key channels including Channel Partnerships, Events, Inbound and Outbound Sales
  • Play a crucial role in shaping the primary verticals and product value proposition to fuel market growth
  • Have a proven track record and strong understanding of modern practice in building multi-functional, multi-channel customer acquisition operations
  • Collaborate closely with the Growth Marketing team to strategize and execute effective customer acquisition campaigns
  • Scale a commercial function for tailored for SMEs overseeing onboarding, customer support, go-to-market strategies, and pricing
  • Take charge of overseeing the performance within the country/region including expansion efforts into Canada
  • Serve as the prominent representative of Airwallex within the SME business segment in your region
  • Work collaboratively with the other regions and the global SME team to develop the optimal user experience and tools to continue to sustain and drive exponential growth
  • Have the ability to balance vision setting (in collaboration with the Strategy team) and rigorous execution
  • Hire, develop, and retain a best-in-class sales team
Desired Qualifications
  • Past experience in the Canadian market (is a plus)