Part-Time
Resolutions Support
First National Bank of America
Community bank; personal and commercial
No salary listed
East Lansing, MI, USA
In Person
On-site role in Lansing, Michigan. Local residency preferred.
 Legal & Compliance (1) |
|---|
- High School Diploma/GED
- Proficient use of Microsoft Word and Excel
- Strong attention to detail
- Ability to prioritize and meet deadlines
- Previous Customer Service experience
- Work directly with case managers
- Work with title companies
- Prepare deed in lieu of foreclosure documents
- Review mortgage documents
- Draft letters and correspondences for internal and external use
- Perform routine customer calls and correspondences
- Resolves client questions or problems ensuring a resolution
- Ensuring compliance with federal and state regulation
- And any other duties
- Complete transfer tax forms
- Draft various legal documents
- Knowledge of mortgage documentation, title work or real estate experience
- Bilingual (Spanish/English) is a huge plus!
- Entry level paralegal
First National Bank of America operates as a community bank serving customers in Michigan with branches in East Lansing, Grand Rapids, and Traverse City. It offers personal banking, commercial loans, and mortgage loans, delivering tailored financial products and services to individuals, small businesses, and commercial clients. Its products are built around deposits, loans, and related banking services, paired with expert financial guidance and a focus on long-term relationships to help clients build value and equity. The bank earns revenue from interest on loans, banking fees, and investment income, and emphasizes resilience and prioritizing the interests of customers, staff, and shareholders. Its goal is to make banking a personal experience by delivering careful, client-specific financial decisions and strong local service that stands apart from larger, impersonal institutions.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
East Lansing, Michigan
Founded
N/A
Simplify's Take
What believers are saying
- July 8, 2026 CDs advertised 4.05% APY, supporting deposit gathering.
- The bank posted a 2.71% ROA and $3.2 billion East Lansing deposits in Q1 2026.
- Branch hiring in Grand Rapids signals modest expansion despite a lean operating footprint.
What critics are saying
- Three branches in East Lansing, Grand Rapids, and Traverse City create severe geographic concentration.
- Mortgage pages enforce 15% to 25% down payments, shrinking demand versus looser rivals.
- Online CD rate competition can squeeze spreads; sustained outflows threaten earnings by 2027.
What makes First National Bank of America unique
- FNBA runs only three Michigan branches, but offers nationwide mortgage and CD sales.
- Q1 2026 call reports showed $6.76 billion assets and 15.17% CET1.
- Its 1955 heritage and relationship-driven service fit niche borrowers, not mass-market depositors.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Pet Insurance
Childcare Support
Paid Vacation
401(k) Company Match
Company News
FNBA is excited to announce that Angie Hanks has joined our Grand Rapids branch, assuming the role of Branch Manager.