Full-Time
Business Systems Analyst
Official platform for Pokémon games, anime, merchandise
$102,000 - $120,650
Mid, Senior
Bellevue, WA, USA
- Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise
- Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience
- Experience in production support/operations final tier escalation experience desired
- Experience documenting business processes and technical documents required
- Experience writing technical documents
- Experience managing Software as a Service (SAAS) applications such as Salesforce CRM
- Experience working with internal technical teams developing custom applications
- Experience in Human Centered Design, Design Thinking
- Certifications such as: CSPO, CSM, Lean Six Sigma, Kaizen preferred
- Proficiency in Microsoft Office Suite, Atlassian products (Jira, Confluence)
- Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do
- Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities
- Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results
- Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve
- Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals
- Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience
- Understanding the business need by persona, identify opportunities for a better experience and provide technical expertise in functional and non-functional requirements that will scale new and current systems, processes and procedures in a cost effective manner
- Understands the entire ecosystem of tools and data flow and ensures systems are connected and processes automated as much as possible
- Support Product Owner and Delivery teams in delivery of prioritized features and roadmap
- Works with software quality team to plan and execute unit, integration and user acceptance testing to meet business requirements
- Create and maintain system and business process documentation for internal and external use
- Administers system configuration
- Leads cross-functional teams to address business or systems issues
- Process improvement subject matter expert
- Maintain a knowledge base for departments throughout the company
- Vendor management: Collaborate, negotiate, delegate and direct
- Works on elements of large, complex installations
- Project management qualities: understanding risks, change management, how to create clarity in ambiguous environments and drive projects over the finish line
- Performs all aspects of programming assignments and assists with systems design
The Pokémon Company, the official hub for all things Pokémon, offers a dynamic work culture that thrives on creativity and collaboration, fostering an environment where employees can contribute to the development of globally beloved games, anime, and merchandise. Their competitive advantage lies in their ownership of a universally recognized brand, allowing them to consistently engage a vast, loyal consumer base. As industry leaders, they consistently push the boundaries of technology in gaming and animation, ensuring they remain at the forefront of their respective fields.
Company Stage
N/A
Total Funding
N/A
Headquarters
Minato City, Japan
Founded
1998
6 month growth
↑ 10%1 year growth
↑ 15%2 year growth
↑ 23%Benefits
100% employer-paid healthcare premiums for you
Generous paid family leave
Employer-paid life insurance
Employer-paid long and short-term income protection insurance
US Employees: 401k Employer Matching
UK/IRE Employees: Pension Employer Contributions
Fitness reimbursement
Commuter benefit
LinkedIn learning
Comprehensive relocation package
Hybrid work environment