Full-Time
Customer Service Representative
Updated on 9/3/2026
Circle K
10,001+ employees
Global convenience store and fuel retailer
Compensation Overview
CA$17.10/hr
Québec City, QC, Canada
In Person
 Retail (1) |
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- The candidate must have good customer service skills.
- The candidate must be able to stand for long periods.
- The candidate must be able to regularly lift and transport merchandise weighing up to 12 kg (25 lb).
- The candidate must have cash-handling skills.
- The candidate must be able to work as part of a team.
- The candidate must have organizational skills.
- The candidate must speak French, as required by Quebec language law.
- Welcome customers and provide fast, courteous service.
- Process transactions and ensure cash-register accuracy.
- Authorize and monitor fuel pumps when applicable.
- Contribute to sales and the proper operation of the store.
- Restock shelves, rotate products, face merchandise, and label products.
- Prepare and replenish coffee, pastries, and ready-to-eat products as needed.
- Ensure food products are available.
- Prepare and cook food in accordance with procedures and hygiene and sanitation standards.
- Keep the store, equipment, and food section clean, organized, and attractive.
What Circle K does: Circle K runs convenience stores and fuel stations across more than 14,200 locations in 26 countries, offering everyday items, snacks, beverages, and fuels for quick, on-the-go needs. How its product works: Customers visit Circle K stores or pump stations to buy groceries, drinks, snacks, and fuel; the experience is built around convenient, quick service at accessible locations, with a focus on ease of use for daily errands. How it’s different from competitors: It is part of a large, global network under parent company Couche-Tard, with broad geographic reach and a focus on “Growing Together” to brighten customers’ journeys, giving it scale and consistency across many markets. What the company aims to achieve: Circle K aims to make customers’ lives a little easier every day by serving communities efficiently through a wide network of stores and fuels, growing together with its partners and employees.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Tempe, Arizona
Founded
1951
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Simplify's Take
What believers are saying
- September 1, 2026 earnings showed US$828.5 million net income and 15.4% EPS growth.
- Canada fuel volumes rose 1.1% in Q1 fiscal 2027, boosting margins to 16.79 cents.
- Żabka acquisition targets 13,000 stores in Poland and Romania before fiscal 2027 ends.
What critics are saying
- Canadian same-store merchandise revenue was flat after a 0.9% fourth-quarter decline in fiscal 2026.
- Tobacco regulation and competition still suppress Canada margins; management said so September 1, 2026.
- If tobacco declines spread and Żabka integration stumbles, Circle K loses its growth engine.
What makes Circle K unique
- Couche-Tard’s 17,200-store network gives Circle K unmatched fuel-and-convenience scale.
- July 22, 2026 NIQ deal extends predictive analytics across 12+ countries.
- August 2026 Full Circle Media reaches 6,600 U.S. stores and 200 million monthly impressions.
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Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Disability Insurance
Flexible Spending/Health Savings Accounts
401(k) With a Competitive Company Match
Tuition Reimbursement
Flexible Schedules
Paid Vacation
Paid Sick Leave
Paid Holidays
Remote Work Options
Hybrid Work Options
Stock Options
Company Equity
Wellness Program
Mental Health Support
Conference Attendance Budget
Professional Development Budget
Phone/Internet Stipend
Home Office Stipend
Family Planning Benefits
Fertility Treatment Support
Tuition Reimbursement
Company News
Couche-Tard earnings rise as Canadian convenience sales flatten. September 1, 2026 Alimentation Couche-Tard Inc. reported higher earnings and sharply higher revenue in the first quarter of fiscal 2027, while merchandise sales at its Canadian convenience stores were flat amid continued pressure in tobacco-related categories. The Laval, Quebec-based owner of Circle K and Couche-Tard reported revenue of US$21.7 billion for the 12-week period ended July 19, up 25.1% from a year earlier. Net earnings attributable to shareholders reached US$828.5 million, compared with US$782.5 million, while adjusted net earnings rose 12.2% to approximately US$827 million. Adjusted diluted earnings per share increased 15.4% to US$0.90. Higher fuel prices accounted for much of the revenue increase. Couche-Tard said higher average road transportation fuel selling prices, acquisitions and organic growth in its convenience operations contributed to the gain, partly offset by softer fuel demand. Foreign exchange added approximately US$64 million to reported revenue. Canadian convenience sales remain soft. Same-store merchandise revenue was flat in Canada during the quarter, compared with growth of 1.7% in the United States and 1.2% in Europe and other regions. Consolidated same-store merchandise revenue increased 1.6%. The Canadian result follows a marked slowdown over the past year. Same-store merchandise revenue increased 5.4% in the second quarter of fiscal 2026 before growth slowed to 0.3% in the third quarter and turned negative at 0.9% in the fourth quarter. In the first quarter of fiscal 2026, Canadian same-store merchandise revenue had increased 4.1%. The category performance indicates that the slowdown is not uniform across the store. Couche-Tard said packaged beverages and alcohol grew in Canada during the latest quarter, but those gains were offset by the impact of regulations and competition on tobacco. Tobacco-related pressures had also weighed on Canadian results in preceding quarters. In the fourth quarter, Couche-Tard attributed the 0.9% same-store merchandise decline partly to tobacco industry challenges, while alcohol remained a stronger-performing category. Total Canadian merchandise and service revenue declined 2.6% to US$599.9 million during the quarter. Merchandise and service gross margin fell 0.6 percentage points to 33.3%. Couche-Tard said the margin decline in Canada and the U.S. reflected category mix and deliberate pricing decisions aimed at supporting customer value. Chief Financial Officer Filipe Da Silva said the company continues to invest in value and traffic-driving initiatives while advancing its broader strategic priorities. Canadian fuel volumes move higher. Fuel produced a stronger Canadian result during the quarter. Same-store road transportation fuel volumes increased 1.1% in Canada, while volumes declined 1.6% in the United States and 4.3% in Europe and other regions. Couche-Tard said Canadian volumes benefited from promotional activity and market growth, while high retail prices contributed to weaker demand in the U.S. and Europe. Canadian road transportation fuel gross margin reached 16.79 Canadian cents per litre, up 2.58 cents from the comparable quarter last year. Higher fuel margins were among the main contributors to Couche-Tard's adjusted earnings growth, alongside acquisitions, organic convenience growth and share repurchases. The Canadian fuel business has been comparatively resilient in recent quarters. Same-store fuel volumes increased 4.2% in Canada in the third quarter of fiscal 2026 and 2.0% in the fourth quarter, while both the U.S. and Europe recorded declines during those periods. Fuel prices drive much of revenue increase. Road transportation fuel revenue reached US$16.7 billion during the first quarter, an increase of approximately US$4.1 billion from a year earlier. Couche-Tard said approximately US$3.9 billion of that increase resulted from higher average fuel selling prices. Acquisitions contributed about US$436 million to fuel revenue growth, with those gains partly offset by softer demand. Merchandise and service revenue grew at a much slower rate, increasing 4.1% to US$4.9 billion. Acquisitions contributed approximately US$112 million to the increase, along with organic growth in the convenience business. The fuel-price impact puts Couche-Tard's 25.1% increase in total revenue into perspective. Higher retail fuel prices added billions of dollars to reported sales, while consolidated same-store merchandise revenue increased 1.6%. President and CEO Alex Miller said Couche-Tard was encouraged by the start of fiscal 2027 and pointed to the company's fifth consecutive quarter of positive same-store merchandise growth in the U.S. He also highlighted continued momentum in food, energy drinks and other nicotine products, along with the profitability of the fuel business. Couche-Tard continues store investment. Couche-Tard continued to invest in its physical network during the quarter, acquiring two company-operated stores, constructing 12 locations and completing eight relocations or reconstructions. Another 42 stores were under construction as of July 19. Those figures cover the company's global network. Couche-Tard operates in 27 countries and territories with more than 17,200 stores, approximately 13,100 of which sell road transportation fuel. Its principal retail banners include Circle K and Couche-Tard. Canada remains one of Couche-Tard's largest markets, with more than 2,000 locations across the country. Żabka acquisition would expand European footprint. Couche-Tard is also pursuing a major expansion in Central and Eastern Europe through its proposed acquisition of Żabka Group. The company announced after the quarter that it plans to acquire the Polish convenience retailer, which operates more than 13,000 stores across Poland and Romania. Shareholders representing approximately 57% of Żabka's outstanding shares have entered into agreements to tender their holdings into the offer. The proposed transaction values Żabka at approximately US$8.6 billion and is expected to close before the end of Couche-Tard's fiscal 2027, subject to regulatory approvals and other conditions. Miller said the acquisition would strengthen Couche-Tard's capabilities in food, digital engagement and supply chain while expanding its scale in Central and Eastern Europe. Canadian merchandise growth remains a watch point. Couche-Tard enters fiscal 2027 with higher earnings and strong fuel profitability, while its Canadian convenience business continues to show slower merchandise growth than it did a year ago. The latest quarter provides some indication of where that pressure is concentrated. Packaged beverages and alcohol continued to grow, while tobacco-related regulatory and competitive pressures held back the overall Canadian same-store result. Fuel volumes remained positive in Canada despite declines in Couche-Tard's U.S. and European operations. Management is scheduled to discuss the results with analysts during Couche-Tard's earnings webcast on September 2 at 8 a.m. EDT, and Retail Insider will report on the discussion. September 1, 2026 August 31, 2026 Subscribe. * indicates required
Circle K strengthens Retail Media offering with Full Circle Media relaunch. Circle K is expanding its retail media capabilities with the relaunch of Full Circle Media by Circle K, the company's omnichannel retail media network designed to help brands connect with convenience and fuel shoppers across the United States, Canada and Europe. The relaunch reflects the growing role of retail media within the convenience industry, providing advertisers with opportunities to engage customers throughout their daily routines, from morning coffee stops and fuel purchases to snack trips and evening fill-ups. By connecting touchpoints across both physical and digital channels, Full Circle Media enables brands to reach consumers at key moments in their shopping journey. In the United States, Full Circle Media reaches more than 6,600 Circle K stores and is supported by approximately 2.9 billion annual customer visits. The network delivers up to 200 million monthly impressions through a mix of fuel pump media, in-store digital screens, checkout displays and owned digital channels, including the Circle K app, Inner Circle loyalty program, SMS and email. "Full Circle Media reflects the role we believe convenience can play in retail media," said Joell Robinson, Director, Retail Media Network. "For brands, the value comes from reaching shoppers in a setting defined by frequency, intent and multiple points of engagement, from the pump to the store and through digital channels." As retail media continues to grow, Circle K is leveraging its scale, customer insights and digital capabilities to create value for customers, suppliers and brand partners while further strengthening its position in the global convenience retail industry.
Watertown area sees downtick in construction projects this season. * by CRAIG FOX, [email protected] * aug 25, 2026 updated 7 hrs ago * 0. Workers continue on the construction of a Carthage Savings Bank at Washington and Mullin streets in Watertown. Craig Fox/Watertown Daily Times Land is being prepared for the construction of a Circle K convenience store, which will include a Jimmy John's sub shop, a Wendy's and Papa Johns Pizza, on outer Coffeen Street in the town of Watertown. Craig Fox/Watertown Daily Times WATERTOWN - In what has been a slow construction season, only a handful of major construction projects are underway in the Watertown area. At the moment, a Circle K convenience store on outer Coffeen Stree is the only project happening in the town of Watertown. Site work on the 7,500-square-foot building is well underway, with several excavators, backhoe loaders and Bobcats moving dirt around on the site on a rainy Monday afternoon.
Caviar chicken nuggets were just the start of fast food's weirdest year yet. * Mandy V Applegate * Aug 18, 2026 Updated 2 hrs ago Chicken McNuggets and caviar don't belong on the same plate, and that's exactly why the pairing turned into a moment earlier this year. McDonald's leaned into the moment, and other chains quickly found their own version of the same strange idea. Now, odd pairings keep showing up across fast-food and grocery aisles, and each one seems to prove there's an audience for whatever comes next. Getting noticed has gotten harder for any single menu item, no matter how good it tastes. A limited-time flavor by itself rarely breaks through the noise anymore, but a pairing strange enough to make people stop and stare still does, and McDonald's just proved exactly how far that kind of reaction can travel. That gap between forgettable and shareable is why company after company keeps reaching for ideas a boardroom would have laughed off just a few years ago. Cottage cheese is playing out the same story at a slower speed. It spent years known as diet food, and shoppers have spent the last couple of years moving it out of that category, working it into breakfast bowls, pasta sauces and dressings it never used to touch. The five brands leading this moment are moving faster and louder, but they're working from the same basic idea. Familiar food is taking on jobs it never had before. McDonald's turned a viral pairing into a national moment. The clearest sign of how far unlikely pairings have come was Chicken McNuggets. The idea started at Coqodaq, a Korean-inspired fried chicken restaurant in New York, when a crispy nugget topped with caviar went viral during the 2025 U.S. Open. McDonald's picked up on the moment and ran with the concept, partnering with Paramount Caviar to release limited-edition McNugget Caviar kits on Feb. 10, each one stocked with a tin of Baerii sturgeon caviar, creme fraiche, a mother-of-pearl spoon and a gift card toward more nuggets. The kits were free, and they were gone within minutes of going live, proof that a chain built on dollar menus could turn a luxury ingredient into its own kind of viral currency. Wings are having a moment of their own. Two chains found their own way to make wings weirder within weeks of each other. Buffalo Wild Wings blends popping candy into its new Poppin' Ranch, sold in individual packets meant for sprinkling over wings or stirring into a dip. The launch was timed to National Chicken Wing Day on July 29, when the chain also gave away free wings, bone-in or boneless, with a qualifying purchase. Circle K took a different route, partnering with Frito-Lay to build Flamin' Hot boneless wings around the seasoning that made the chip flavor famous. The chain called it its first-ever national hot food collaboration with a major snack brand, and the wings are set to expand beyond Circle K locations by September. Pickles turn up somewhere new twice over. Two chains reached for the same pickle-forward idea within weeks of each other, landing in two completely different product categories. Culver's new Fried Pickle Pub Burger stacks crispy fried pickles and cheddar cheese onto a fresh beef patty, finished with a tangy Brewpub Sauce and served on a soft pretzel bun. Culver's says the key to the burger is keeping the pickle crisp enough to still hold its own against the richness of the beef. Smoothie King took the same ingredient somewhere stranger, blending real Grillo's-brand pickles with kale, banana and coconut water for a limited-edition Grillo's Pickles smoothie built for the gym crowd. An unplanned experiment across 5 brands. A Chicago-based burger giant, a coast-to-coast wing chain, a widely recognized convenience store brand, a Wisconsin-based burger chain and a smoothie franchise all reached the same conclusion independently: pairing something ordinary with something unexpected is worth the risk right now. The timing wasn't coordinated, and it didn't need to be. That kind of uncoordinated convergence tends to say more about where consumer appetite is heading than any single launch could on its own, because it means the bet is working in more than one place at once. The list is likely to keep growing, and quickly, because once a strategy proves it can turn a chicken nugget into a national headline or a bag of chips into a wing sauce, competitors rarely sit still for long. The next unlikely pairing to break through may already be sitting on someone's test kitchen counter, waiting for the right moment to go live. Mandy writes about food, home and the kind of everyday life that feels anything but ordinary. She has traveled extensively, and those experiences have shaped everything, from comforting meals to small lifestyle upgrades that make a big difference. You'll find all her favorite recipes over at Hungry Cooks Kitchen.
Circle K aims to run proposed store at Patriots Square for 24 hours. Date: August 17, 2026 Circle K is looking to set up shop at the upcoming Patriots Square development in Evans, and has requested a variance to make way for it. The author. Skyler Andrews is a bona fide native of the CSRA; born in Augusta, raised in Aiken, with family roots in Edgefield County, S.C., and presently residing in the Augusta area. A graduate of University of South Carolina - Aiken with a Bachelor of Arts in English, he has produced content for Verge Magazine, The Aiken Standard and the Augusta Conventions and Visitors Bureau. Amid working various jobs from pest control to life insurance and real estate, he is also an active in the Augusta arts community; writing plays, short stories and spoken-word pieces. He can often be found throughout downtown with his nose in a book, writing, or performing stand-up comedy. The Augusta Press encourages and welcomes reader comments; however, we request this be done in a respectful manner, and we retain the discretion to determine which comments violate our comment policy. We also reserve the right to hide, remove and/or not allow your comments to be posted. The types of comments not allowed on our site include: * Threats of harm or violence * Profanity, obscenity, or vulgarity, including images of or links to such material * Racist comments * Victim shaming and/or blaming * Name calling and/or personal attacks; * Comments whose main purpose are to sell a product or promote commercial websites or services; * Comments that infringe on copyrights; * Spam comments, such as the same comment posted repeatedly on a profile.