Enterprise Solutions Architect

London, UK

Confirmed live in the last 24 hours

Locations

London, UK

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Communications

Requirements

8+ years professional experience
4+ years of sales engineering or solution consulting experience in a SaaS organization
Demonstrated ability to adapt to new technologies and learn quickly
Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
Familiarity with the enterprise SaaS ecosystem
Ability to prioritize competing demands from customers and balance their needs against those of the business
Speak an additional language, preferably German or French
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Responsibilities

Partner with customer support team to identify opportunities to introduce new product features that reduce account takeover risk and work with product teams to implement
Develop an understanding of customer concerns around data access and strengthen Figma's security stance and perception with customers
Partner with product and legal teams to review new features and usage of customer data to ensure Figma is making decisions that encourage customer trustActively support our pre-sales team as they respond to ongoing customer security inquiries and reviews
Work cross-functionally with enterprise customer IT departments and enable them to securely deploy Figma
Proactively identify product gaps and opportunities to ensure Figma is securely deployed and exceed industry standards
Design and scale our technical sales efforts, build scalable bridges between sales and product, and help shape product roadmap to support our customers as they grow

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We are looking for an Enterprise Solutions Architect to help Figma rapidly move up market and drive deals within large, complex enterprise companies. You will have the ability to be a technical and customer facing resource that defines processes and programs that help us scale and better represent Figma from a technical standpoint.

This is a full-time role that will report to our Manager of Enterprise Solutions Architects and can be held from our London, UK Hub.

What you’ll do at Figma:

Partner with customer support team to identify opportunities to introduce new product features that reduce account takeover risk and work with product teams to implement
Develop an understanding of customer concerns around data access and strengthen Figma’s security stance and perception with customers
Partner with product and legal teams to review new features and usage of customer data to ensure Figma is making decisions that encourage customer trustActively support our pre-sales team as they respond to ongoing customer security inquiries and reviews
Work cross-functionally with enterprise customer IT departments and enable them to securely deploy Figma
Proactively identify product gaps and opportunities to ensure Figma is securely deployed and exceed industry standards
Design and scale our technical sales efforts, build scalable bridges between sales and product, and help shape product roadmap to support our customers as they grow.

We’d love to hear from you if you have:

8+ years professional experience
4+ years of sales engineering or solution consulting experience in a SaaS organization
Demonstrated ability to adapt to new technologies and learn quickly
Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
Familiarity with the enterprise SaaS ecosystem
Ability to prioritize competing demands from customers and balance their needs against those of the business
Speak an additional language, preferably German or French

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Read more about our team:

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.

About Figma

Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.

At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.

501-1,000 employees

Website

Collaborative online design tools

Company Overview

Figma's mission to make design accessible to everyone. The company operates a suite of suite of industry leading collaborative design tools.

Benefits

Competitive salary & equity
Retirement with company contribution
Mental health and wellness benefits
Company recharge days
Work from home stipend
Health, Dental, & Vision
Parental leave & fertility support
Generous PTO
Learning & development stipend
Cell phone reimbursement

Company Core Values

Build community - We’re multiplayer people who love the weird, wonderful magic that happens when people connect. We build bridges — with both our Figmates and our users.
Run with it - Building Figma is about taking initiative, being bold and charting a new course, not running a playbook. Figmates are building the future of design by tackling big, scary, exciting challenges like Figma’s future depends on it. Because it does.
Love your craft - We build for builders and try to make complex things feel simple. We ask why until we get to the core and continually focus on solving the right problem, not just shipping work.
Grow as you go - Everyone’s a work in progress, and we’re here to help each other grow. With humility and curiosity, we give and get the ❤️ and 💯, and the direct feedback we all need to become great.