People Operations Generalist @ STORD

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

With Stord, brands can sell more, save money, and reduce headaches.With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

Join us to help empower commerce brands with the best end-to-end customer and delivery experience.

About the HRBP

The HRBP is a thought partner and strategic advisor to the local business. With a consultative approach, the partner is a solutions-driven leader and a team advocate. The HRBP is a conduit to and from the center of the people team, focusing on strategic areas of the business including compensation, growth planning, hiring and retention, career development, employee relations, performance management, and continuous improvement of people programs. With a proactive, data-driven approach to all things People, they “make things happen” for each business leader they support driving North Star priorities.

What You’ll Do:

Serve as a strategic thought partner on all people best-in-class strategies and initiatives centered around operations, labor management, and strategic priorities.
Develop and/or improve policies to ensure optimum, consistent operations in each building including attendance policies, employee handbooks, security policies, management training, and other initiatives for continuous improvement.
Anticipate business needs, think proactively, and respond quickly and appropriately.
Work hand-in-hand with local leadership to drive business priorities while also upholding the People strategy.
Coach, develop and guide local People Operations Generalists as empowered advocate for local concerns and issues, seeking opportunities for improvement with you as their escalation point.
Advise People Operations Generalist on sensitive work-related issues in the areas of conflict resolution, performance management, interpretation of company policy, culture and values, job mapping, leave accommodations, and other employment-related topics with an emphasis on self-advocacy (with you as their escalation and support).
Advise local leadership on best practices and recommended approaches for leveraging our tools and people processes to maximize employee performance, achieve organizational effectiveness, improve employee engagement and ensure legal compliance. Empower People Operations Generalist in local execution of these initiatives.
Analyze people data and understand trends to proactively provide solutions that support our business objectives, adherence to policy and cultural values.
Develop and host employee events to promote an inclusive environment that is engaging, enabling and energizing, and one where our associates can thrive.

What You’ll Need

Bachelor’s Degree in Human Resources, Business Administration, or a related field.
Master’s Degree or advanced certifications (e.g., SHRM-SCP, PHR) may be preferred.

3-7 years of experience in Human Resources, with a focus on business partnering, talent management, or employee relations.
Proficiency in HR software and tools, such as HRIS systems (e.g., Workday, Rippling), and Microsoft Office Suite.
Proven experience in strategic HR roles within a Supply Chain / Logistics company, with Start-Up experience preferred.
Proficiency in HR metrics, data analysis, and using insights to drive decisions.
Experience in leading HR projects and initiatives, with the ability to manage multiple priorities.
Ability to thrive in a dynamic, fast-paced environment and adapt to changing business needs.

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team:

Competitive salary and bonus
Friendly, Passionate, and Intelligent Employee Base
Creative Problem Solving and Entrepreneurial Thinking
Fast-Paced Environment
Low-Ego, Solution-Driven Culture
Community Involvement and Volunteer Opportunities
Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

401(k)
Medical, Dental, and Vision Insurance
Life and Disability Insurance
Health Savings Account (HSA) option
Employee Assistance Program (EAP) - Mental Health Resources
Paid Parental Leave
Gym Stipend
Paid Time Off
Paid holidays
And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

People Operations Generalist

STORD

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