Full-Time

Account Manager

Sports & Subscriptions

Confirmed live in the last 24 hours

AXS

AXS

201-500 employees

Global ticketing platform for events and analytics

Data & Analytics
Consulting
Consumer Software
Enterprise Software
Financial Services

Junior, Mid

Las Vegas, NV, USA

Category
Strategic Account Management
Sales & Account Management
Requirements
  • BA/BS Degree (4-year) in Business, Marketing, or a related field
  • 2-4 years of related experience in ticketing or live entertainment
  • Proficient in using ticketing systems and platforms to facilitate seamless transactions
  • Proven experience in account management, or a related field
  • Strong interpersonal and communication skills
  • Ability to collaborate effectively with cross-functional teams
  • Strong organizational and project management abilities
  • Proficiency in database management and reporting tools
  • Demonstrated problem-solving skills and proactive approach to issue resolution
Responsibilities
  • Establish productive, professional relationships with key personnel across a diverse portfolio of client accounts ensuring the highest levels of client satisfaction resulting in contract renewals
  • Facilitate collaboration among company personnel, including support, business development, and management teams, to achieve account performance goals
  • Ensure contract compliance, mitigate risk and drive performance to meet and exceed client and company goals
  • Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel
  • Serve as the lead point of contact for all matters specific to clients within all levels of the client’s organization
  • Advise and educate clients to ensure a complete understanding and best practices of all AXS products
  • Work closely with marketing to manage AXS brand activation in partnership with clients
  • Understand, maintain and regularly report client health and business objective metrics
  • Work closely with business development to identify prospective clients and support in the sales process

AXS is a global ticketing platform that utilizes integrated technology and analytics to power primary and resale marketplaces, offering best-in-class ticketing, marketing, and data technology for various events, from music clubs to major sporting events.

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • The addition of experienced leaders like Sian Egbujie and Christin Chu could drive technological innovation and operational efficiency.
  • Partnerships with high-profile platforms and venues, such as TikTok and NEC Group, can significantly boost AXS's market presence and revenue streams.
  • The new 'Access Card' initiative could attract a loyal customer base among disabled eventgoers, enhancing brand reputation and customer loyalty.

What critics are saying

  • The competitive ticketing industry requires continuous innovation to stay ahead, posing a constant challenge for AXS.
  • Integration challenges with newly acquired companies like WRSTBND could lead to operational inefficiencies.

What makes AXS unique

  • AXS's introduction of the 'Access Card' specifically targets the underserved market of disabled eventgoers, setting it apart from other ticketing services.
  • The acquisition of WRSTBND enhances AXS's technological capabilities, making it a more comprehensive event-tech solution provider.
  • Strategic partnerships with major platforms like TikTok and venue operators like NEC Group expand AXS's reach and influence in the global ticketing market.

Help us improve and share your feedback! Did you find this helpful?