Full-Time

Field Computer Technician

Posted on 12/19/2024

Unisys

Unisys

10,001+ employees

Provides IT services and digital solutions

Data & Analytics
Consulting
Enterprise Software
Cybersecurity

Entry, Junior

Philadelphia, PA, USA

Category
IT Support
Network Administration
IT & Security
Required Skills
Linux/Unix
Requirements
  • High school degree required
  • 6 months to 1-year hands on technical experience
  • Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience
  • Bachelor’s degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience
  • A+ certification a plus
  • Specific Manufacturer certification as required, i.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys, COMPTIA, and NETWORKPLUS
  • Troubleshooting software and hardware problems
  • Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability
  • Ability to test and certify PC, networks, servers and client/Unisys approved software applications and associated peripherals
  • Knowledge of client specific internal procedures and service delivery requirements
  • Excellent analytical and client communication skills
  • Client and/or governmental clearance may be required
  • Microsoft Server Certified Professional Certification or minimum 2+ years of experience in server handling/break fix
  • Police or criminal background verification may be required
Responsibilities
  • Provides support for software, hardware and networking support for desktops, laptops and servers
  • Provides maintenance and support on legacy products
  • May Provides Support for Enterprise Products
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds and changes as required
  • Tests and certifies PCs, networks, servers and client approved applications
  • Provides follow-up on problems or escalation
  • Maintains a high degree of professionalism in actions, demeanor and dress
  • Ensures customer satisfaction throughout the service delivery transaction
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Unisys provides a variety of IT services and solutions aimed at helping businesses and government entities improve their operations. The company focuses on areas such as digital transformation, cloud services, cybersecurity, and advanced data analytics. Its products and services are designed to enhance security and operational efficiency, particularly for clients in regulated industries like finance and healthcare. Unisys generates revenue through consulting, managed services, and the sale of its own software and hardware. What sets Unisys apart from competitors is its emphasis on tailored solutions and thought leadership in emerging technologies, which is shared through blogs and podcasts. The company's goal is to guide organizations through the complexities of digital transformation while ensuring that new technologies are adopted responsibly and ethically.

Company Stage

IPO

Total Funding

N/A

Headquarters

Bethel Township, Pennsylvania

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for cybersecurity solutions presents growth opportunities for Unisys.
  • Hybrid cloud adoption trend benefits Unisys's cloud services offerings.
  • AI-driven data analytics tools create opportunities for Unisys to enhance services.

What critics are saying

  • Leadership transition to Mike Thomson may lead to strategic shifts or instability.
  • Legal implications from the Atos lawsuit settlement could affect Unisys's reputation.
  • Increased competition in IT services could impact Unisys's market share.

What makes Unisys unique

  • Unisys excels in digital transformation, cloud services, and cybersecurity for regulated industries.
  • The company offers tailored IT solutions enhancing operational efficiency and security.
  • Unisys is recognized for thought leadership in emerging technologies like blockchain and low-code.

Help us improve and share your feedback! Did you find this helpful?