Head of SMB Sales

About the Team

In this role, you will report directly to the Head of US&C SMB Sales. You will lead an organization of 50 - 70 people, composed of Account Executives and Sales Managers, who are responsible for driving new SMB acquisition and growth. The team is primarily located within hub offices within the  South East. You will be part of the broader South East Delivery leadership team along with our General Managers and Head of Territory Operations and Territory Leads.

About the Role

Uber Eats has revolutionized the way to get the food you love, delivered. Today, Uber Eats is a global on-demand delivery platform powered by the magic of the Uber marketplace. We’ve expanded how we serve merchants, couriers, and consumers from focusing primarily on food delivery to enabling the delivery of almost anything to your doorstep, including grocery, alcohol, convenience items, and even powering delivery for online retailers in multiple industries via Uber Direct. As a result, Uber Eats represents more than $80 billion in gross bookings globally (and growing!) at our current scale.

The Head of SMB Sales role has responsibility for all SMB new restaurant sales in the Southeast. This role requires excellent collaboration across different functional and specialized teams, and will be a key part of the Southeast Delivery leadership team. We are looking for leaders with vision and who can build, coach, and inspire high performing sales teams to reach their potential. The Head of Southeast SMB Sales role will be a good fit for a high performing, analytical commercial leader who will develop and lead the SMB sales strategy for Uber Eats in the Southeast to support our ambitious growth aspirations.

What You’ll Do

• Build and lead a high-performing and diverse sales organization responsible for acquiring OFD SMB within the Southeast
• Develop and implement strategic sales plans for the Southeast that enables teams to exceed SMB acquisition targets; align Southeast sales strategies with overall Southeast and US&C business objectives
• Develop strategies to overcome objections and accelerate deal closure; assist Account Executives in closing high-value deals within the Southeast
• Recruit, train, and retain top sales talent and foster a high performance sales culture
• Track progress against sales targets for the team and individual account executives; identify and mitigate risks to achieving sales targets

Basic Qualifications

• 10+ years of sales experience - preferably in an SMB or combination of SMB/enterprise platform within a marketplace business or mobile app
• 5+ years of experience leading large, multi-tier sales teams with experience successfully managing managers
• Proven ability to consistently meet and exceed quarterly revenue targets

Preferred Qualifications

• 7+ years of experience working with and managing regional sales teams
• Ensure performance, strategy, and alignment of the company’s revenue-generating departments
• Demonstrate a primary, intense concern around leading, motivating and growing others, empowering the team to achieve business goals
• Combination of experience working in complex matrix organizations and fast-moving smaller ventures
• A Go Get It mindset, willing to roll up their sleeves with their teams and overcome adversity
• Committed to attracting and retaining the brightest minds, fostering a passion for excellence
• An ability to build deep relationships across a broad organization, cultivate a fun and collaborative work environment, and identify problems from different perspectives. Humility and empathy are essential to success in this role.
• Be customer obsessed (merchants) and be passionate about building great experiences for Uber merchants and consumers globally
• High standards and a bias toward action. You can find the context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with.
• Be able to work cross functionally with many other roles and stakeholders in the company
• Exceptional communication skills, both within your team and with leadership and partners

For Miami, FL-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.