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Full-Time

Technical Support Supervisor

Linux/Server

Updated on 11/4/2024

KLA

KLA

5,001-10,000 employees

Provides process control and yield management solutions

Industrial & Manufacturing
Energy

Compensation Overview

$85k - $144.5kAnnually

+ Performance Incentive Programs

Junior, Mid

Ann Arbor, MI, USA

Requires 3 days onsite.

Category
IT Support
System Administration
IT & Security
Required Skills
Python
Linux/Unix
Data Analysis
Requirements
  • 2 years related work experience with a Master's Level Degree OR equivalent work experience
  • 3 years of related work experience and a Bachelor's Level Degree OR equivalent work experience
  • Knowledge and experience on leading a team of technical specialists is preferred
  • Knowledge and experience on Linux, Python, or networking is considered a plus
  • Strong communication, presentation, technical, analytical and data analysis skills is required.
  • The position requires 3 days onsite.
  • Travel Required 25%
Responsibilities
  • Provide technical support for server products across multiple divisions, ensuring seamless operation and swift resolution of issues.
  • Lead and mentor a team of technical specialists, leading all aspects of their work to maintain high standards of service delivery.
  • Diagnose complex system challenges and implement effective solutions.
  • Collaborate with cross-functional teams to ensure server environments meet evolving business needs.
  • Establish and maintain lines of communication with design engineering and software development on design, reliability and maintenance issues.
  • Ensure that engineers are current with the latest upgrades and/or new releases.
  • May be involved in customer installation and training programs.
  • Select, develop, and evaluate personnel to ensure the efficient operation of the function.

KLA provides process control and yield management solutions primarily for semiconductor manufacturers. The company offers advanced inspection tools, metrology systems, and computational analytics that help manufacturers identify and fix defects during production. This process enhances the quality and reliability of electronic devices, leading to higher production yields. KLA distinguishes itself from competitors by focusing on high-precision equipment and software that are essential for defect detection and correction. The company's goal is to improve manufacturing processes while committing to sustainability, with a target of using 100% renewable electricity in its operations by 2030.

Company Stage

IPO

Total Funding

N/A

Headquarters

Milpitas, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • KLA's consistent financial performance, including strong revenue and cash flow, indicates robust financial health and stability.
  • The company's validated science-based targets for GHG emissions reduction highlight its leadership in sustainability, potentially attracting environmentally-conscious talent and investors.
  • Regular cash dividends reflect a commitment to returning value to shareholders, which can be appealing to employees holding stock options.

What critics are saying

  • The semiconductor industry is highly competitive and cyclical, which can lead to periods of volatility and uncertainty for employees.
  • Achieving ambitious sustainability goals, such as 100% renewable electricity by 2030, may present operational and logistical challenges.

What makes KLA unique

  • KLA's focus on advanced process control and process-enabling solutions for the semiconductor industry sets it apart from competitors who may not specialize as deeply in this niche.
  • The company's commitment to reducing GHG emissions and achieving 100% renewable electricity by 2030 demonstrates a strong focus on sustainability, which is increasingly important in the tech industry.
  • KLA's extensive collaboration with leading customers and its expert teams of physicists, engineers, and data scientists provide a unique competitive edge in innovation and problem-solving.

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