Billing Specialist

What you will do:

The Finance Operations Specialist is responsible for efficiently managing customer accounts, subscriptions, and invoicing processes. This role is centered around optimizing the billing process through automation and collaboration with cross-functional teams, ensuring accuracy and satisfaction in financial operations.

Where you will have impact:

• Customer Account Management: Oversee and maintain advanced customer accounts and subscriptions, ensuring accuracy and timely updates.
• Sales Contract Processing: Process more advanced sales contracts and deals, adhering to established guidelines and policies.
• Invoice Customization: Modify invoices to align with customer preferences and needs, providing tailored solutions.
• Process Improvement: Collaborate proactively with other teams to identify areas for operational enhancement and automation.
• Efficient Billing: Focus on streamlining billing processes to improve efficiency and reduce manual efforts.

About our team:

At the heart of Lighthouse's success lies a robust and forward-thinking Finance Department. Our finance professionals play a pivotal role in steering the company towards financial safety, ensuring precision in every transaction and strategic decision. We handle the financial accounting of all our entities in house and are proud to have full internal control over the entire financial flow. 

What's in it for you?

• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Hybrid working environment.
• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are:

• Bachelor or Master's degree is a plus (irrelevant of field).
• Ability to own the quote-to-cash process for advanced and complex customer accounts.
• Proven ability to work in an autonomous and responsible way.
• Work according to precise rules and complete tasks within the set time limit.
• Exceptional organizational skills.
• Excellent written and verbal communication skills.
• Ability to analyze advanced/complex customers.
• Fluent in English, both written and spoken, any other language used within our company network is a plus.

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $50,000.00 - $54,000.00 USD. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.