1,001-5,000 employees
Company Stage
Series E
Total Funding
$354.3M
Founded
2009
Headquarters
San Francisco, California
6 month growth
↑ 1%1 year growth
↑ 13%2 year growth
↑ 57%- Participate in pre/post sales process to understand customer requirements, technical objectives, and product features
- Design solutions to meet customer business/technical objectives
- Work with internal and external delivery teams to map, design, and produce system integrations
- Provide feedback to Product Management based on sales organization and customer-generated feedback
- Ensure proposals are technically sound, deliverable, competitive, and representative of market leadership
- Design, develop, and maintain a dynamic lab environment that can be rapidly configured to suit specific hardware or software solutions
- Strong understanding of Office 365, Google Workspace and Secure Email Gateway technologies (Proofpoint, IronPort, etc.)
- Strong understanding of how email works and email security
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
What you’ll do
The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.
As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.
This role is initially focused on Cloudflare Zero Trust Security portfolio working alongside the Account Solutions Engineers and Sales Specialists. You will be expected to specialise in Zero Trust technology framework and underlying products in a short amount of time and provide expertise to account teams in helping to close Cloudflare One suite sales. Technology focus and scope of the role may evolve into broader product set coverage as per business needs and candidates might be expected to take account or regional level responsibilities.
All the resources and training required to be effective for the role, will be provided.
Examples of desirable skills, knowledge and experience
Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We’re serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.
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The Solutions Engineer is a senior, customer-focused Technical Sales professional who provides pre-sales support and guidance to customers, and collaborates with Regional Account Managers and Partners to recommend and develop appropriate customer solution offerings.
In this role you will be expected to provide technical expertise through sales presentations, product demonstrations, integration, and maintenance of Area 1 solutions. You will assist the sales staff in assessing potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer applications/solutions.
This role requires a customer-centric approach and an in-depth understanding of security technologies with an understanding of Email Security.
YOU ARE GREAT AT:
- Participate in pre/post sales process to understand customer requirements, technical objectives, and product features.
- Design solutions to meet customer business/technical objectives.
- Work with internal and external delivery teams to map, design, and produce system integrations.
- Provide feedback to Product Management based on sales organization and customer-generated feedback.
- Ensure proposals are technically sound, deliverable, competitive, and representative of market leadership.
- Design, develop, and maintain a dynamic lab environment that can be rapidly configured to suit specific hardware or software solutions.
- Strong understanding of Office 365, Google Workspace and Secure Email Gateway technologies (Proofpoint, IronPort, etc.)
- Strong understanding of how email works and email security
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.