AR Supervisor

Overview

The offices of Lewis Brisbois are seeking an Accounts Receivable Supervisor with legal experience. The primary responsibilities of this position include supervising a team of five (5) to six (6) AR Specialists with day-to-day workflow; analyze, develop and track key performance indicators to ensure team accountability. The AR Supervisor will act as a liaison between the specialist and other internal teams/departments (e.g. billing/eBilling, rates , conflicts, billing attorneys, etc.). The AR Supervisor will stay current with industry trends and best practices surrounding collections and processes; prepare and present AR performance reports to management as required; participate in interviewing/training new hires; and is responsible for daily collection workflow based on assigned portfolio.

We offer competitive compensation and in addition, Lewis Brisbois offers a range of benefits including medical, dental, vision, life insurance, 401k with employer contribution, as well as sick and vacation time. We also offer excellent opportunities for growth and advancement while working with a collaborative team. 

Responsibilities

Job Responsbilities:

• Assist with onboarding and training of new candidates
• Provide constructive and timely annual performance evaluations
• Serve as liaison between the team and other teams/departments within the firm
• Organize meetings with AR Specialists to review/discuss portfolios; participate in AR meetings with AR Specialists and their Billing Attorneys
• Identify/resolve concerns and issues that arise from respective team in a timely manner
• Escalate problematic clients/unresponsive Billing Attorneys to management to minimize financial risks
• Follow best practices and other operational policies outlined
• Perform collection procedures as defined/trained; monitor/pursue outstanding A/R balances based on threshold set in place; thoroughly document/record actions taken on collection efforts and new updates received on an ad hoc basis; create appropriate follow-ups; establish payment arrangements/settlements of aged A/R per firm’s policy
• Analyze payment performance, including average days to pay
• Understand clients’ outside counsel guidelines, billing guidelines, engagement letters, payment history to determine appropriate collection actions
• Run monthly reports and review of top delinquent A/R balances; prepare additional analysis as needed and escalate concerns to management
• Performs other duties as assigned
• Reliable, consistent attendance during working hours is required

Qualifications and Requirements:

• Associates Degree in a related field. (Bachelor's degree in related field a plus)
• At least five (5) years collections experience in the legal industry required
• At least three (3) years within a supervisory role, a plus
• Knowledge of the Federal Fair Debt Collections Practices Act, California Collections Laws and Legal Process
• Proficient in data analysis
• Strong negotiation and relationship management skills

Lewis Brisbois is not accepting search firm submissions for this position.

Qualifications

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