Bilingual Pediatric Care Manager

The Care Manager plans and manages behavioral and/or physical care with members and their beneficiaries and works with clinicians and health care team members. The Care Manager facilitates care and medical attention and addresses identified member needs across the continuum of care. The Care Manager is responsible for applying care management principles when engaging members and addressing coordination of the member’s health care services. The Care Manager is assigned to a specific product line such as FIDA, CompleteCare, SNP, Medicaid/Medicare, PHSP, HARP, etc.

**This position is 100% Remote

Duties/Responsibilities:

• The Pediatric Care Manager plans and manages pediatric medical and/or behavioral care with members and their beneficiaries across the continuum of care. The Care Manager is assigned to a specific product line such as PHSP, Child Health Plus, etc.
  The Care Manager is responsible for applying care management principles when engaging members and health care team members through coordination of health care services.

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Job Description

• Adhere to standards of care for children including but not limited to developmentally disabled, medically fragile and foster care populations
• Develops a member centric plan of care through collaboration with member (as age appropriate), family, appointed guardian and the multi-disciplinary health care team (pediatricians, specialists, health homes, school or facility social workers and home or community-based service providers) to maximize the pediatric member’s functional capacity through integrated collaborations.
• Documents all encounters with pediatric members, guardians, legal representatives, providers and vendors in the appropriate system in accordance with internal and established documentation procedures; follows up as needed; and updates plan of care based on member needs and goals, as appropriate.
• ​Assists in identifying opportunities for alternative care options based on member needs and assessments and coordinates referrals to assist in goal achievement.

Minimum Qualifications:

• Conducts assessments telephonically to identify barriers and opportunities for intervention.

• Evaluates service authorizations and advocates to ensure alignment and execution of the member’s care and physician treatment plan.
• Educates beneficiaries on available health care services within their coverage plan empowering self-management.
• NYS RN or LCSW, LMSW
• 1 year of pediatric clinical field experience, families and child serving systems, including child welfare and/or medically fragile/developmentally disable populations.
• Proficient with simultaneously navigating the Internet and multi-tasking with multiple electronic documentation systems
• Ability to collaborate with multiple stakeholders to secure appropriate care
• Strong interpersonal and assessment skills, especially the ability to related well with children, their families and community care providers, along with demonstrated ability to handle rapidly changing crisis situations.

​Preferred Qualifications:

• Knowledge and experience with the current community health practices for the medically &/or emotionally fragile pediatric population.
• Bilingual Spanish.
• Experience managing member information in a shared network environment using paperless database modules and archival systems.
• Relevant work experience as a Care Manager
• Demonstrated ability to manage large caseloads and effectively work in a fast-paced environment.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $81,099 - $116,480

• All Other Locations (within approved locations): $71,594 - $106,080

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $81,099 - $116,480

• All Other Locations (within approved locations): $71,594 - $106,080

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.