Sales Training Specialist

TheSales Training Specialistis a strategic leadership role responsible for designing and delivering high-impact learning solutions that enhance the capabilities and performance of both new and experienced sales professionals. This position develops and executes a comprehensive commercial learning strategy aligned to businessobjectives, sales priorities, and growth initiatives whileleveragingAI-enabled technologies to create personalized learning experiences that accelerate development and improve performance.

Combiningexpertisein instructional design, performance consulting, sales effectiveness, and business acumen, the Sales Training Specialist develops onboarding, role-based training, coaching, and skills development programs that drive measurable business results. Working closely with Sales Leadership, Zone Trainers, Sales Excellence, and Marketing, this individual serves as a trusted partner in building organizational capability, reinforcing strategic priorities, and fostering a culture of continuous learning,ultimately improvingsales productivity, confidence, and commercial success.

Key Responsibilities:

• Develop and execute strategic commercial learning initiatives that align with businessobjectives, sales priorities, organizational capabilities, and long-term growth strategies.

• Partner with Sales Leadership, Commercial Excellence, Marketing, Product Management, and field stakeholders toidentifycapability gaps and design learning solutions that improve sales effectiveness and business performance across all commercial roles.

• Design and implement role-based learning journeys, onboarding programs, sales competency development curricula, and AI-enabled personalized learning experiences that accelerate performance and career progression.

• Collaborate with instructional designers and learning technology partners to develop engaging training assets, including instructor-led training, virtual learning, eLearning modules, microlearning, assessments, reinforcement tools, and performance support resources.

• Lead and continuously enhance new hire onboarding programs in partnership with Commercial Excellence and Zone Trainers, ensuring rapid integration, productivity, and readiness ofnew salesprofessionals.

• Develop and deliver training strategies and learning programs that support new product launches, evolving value propositions, competitive positioning, and go-to-market initiatives.

• Facilitate highly interactive instructor-led and virtual learning experiences that strengthen product knowledge, consultative selling skills, business acumen, opportunity management, account planning, and customer engagement capabilities.

• Leverage AI technologies, learning analytics, and digital learning platforms to create personalized development plans, reinforce learning, and improve knowledge retention, skill adoption, and learner engagement.

• Utilize learning management systems, reporting tools, and performance dashboards to manage training activities,monitorcompletion and effectiveness, andprovideactionable insights to leadership.

• Serve as a performance consultant byidentifyingroot causes of performance gaps and recommending targeted development solutions that drive measurable behavioral change and business outcomes.

• Provide coaching, mentoring, and real-time developmental feedback to sales professionals, including written performance evaluations and individualized development recommendations following training programs and assessments.

• Develop and implement reinforcement strategies, coaching tools, mobile learning solutions, and continuous learning initiatives that drive long-term skill retention and field application.

• Embed value-based selling, consultative selling, customer-centricity, and strategic account management principles into all learning programs, coaching activities, and sales enablement tools.

• Establish success measures and key performance indicators to evaluate learning effectiveness, sales productivity improvements, capability growth, and overall business impact.

• Continuously assess andoptimizelearning programs,leveraginglearner feedback, field observations, sales performance trends, and business metrics to drive continuous improvement.

• Conduct regular field engagement with sales teams, managers, and key stakeholders to assess development needs, reinforce learningapplication, and ensure training solutions address real-world commercial challenges.

• Act as a strategic advisor to Sales Leadership by providing recommendations on sales capability development, talent readiness, organizational effectiveness, and future workforce development needs.

• Foster a culture of continuous learning, accountability, innovation, and high performance that supports the organization's commitment to commercial excellence and long-term business success.

Location: 

• Preferred to be near a major airport in the Central or East zone

Key Competencies:

• Learning Innovation & Methodology Design:Expertisein adult learning principles, instructional design, and modern learning technologiesto include AI technology.

• Selling Skills:  Strongcapability to translate product, clinical, or technical knowledge into practical,customer‑facingsellingexpertise

• Strategic Thinking & Commercial Acumen:Ability to align learning strategies with business goals, particularly in commercial and customer-facing functions.

• Global Leadership & Influence:Experience collaborating across regions and cultures. Skilled in influencing stakeholders and driving alignment across matrixed organizations.

• Data-Driven Decision Making:Uses learning analytics and performance metrics to assess impact and continuously improve programs.

• Change Leadership & Transformation:Leads through ambiguity and champions continuous learning as a lever for transformation.

• Collaboration & Cross-Functional Partnership:Works closely with HRBPs, business leaders, and external vendors to co-create impactful learning experiences.

• CommunicationSkills:Communication andrelationship‑buildingskills, with credibility among field sales and leadership teams 

• Organizationalskills:Ability to manage multiple priorities across geographies and sales roles

Qualifications:

• Bachelor’s degreeorrelativeexpertiseinbusiness,healthcare, or related field

• Strong background inadult learning principles and curriculum design,sales training, coaching and enablement processes with focus on value-based selling approaches

• 5+ years of experience in commercialor fieldsales training, coaching and enablementprocessespreferred

• 5+ years ofexperience in healthcare diagnostics, with a deep understanding of the market landscape and customer needs

• Expertiseand/or certifications in sales skills delivery

Success Metrics

• A fullyoperationalrole-specificnewhire salestraining curriculumresulting in customer-ready sales representatives

• Improvement in commercial performance metrics (e.g., win rates, deal velocity, customer satisfaction).

• Increased manager engagement in coaching and reinforcement activities.

• Positive feedback from sales teams on training relevance and effectiveness.

Execution & Delivery

• Coordinate with cross-functional stakeholders includingNAMLearning & Development team,Marketing, Customer Services,andSalesEnablement andOperations, to ensure alignment and consistency in training delivery.

• Monitor and report on training program milestones, adoption, and effectiveness, incorporating feedback and best practices to drive continuous improvement.

• Ensure all training initiativescomply withinternal policies and external regulatory requirements.

#LI-BH1