Full-Time

Senior Manager

Sales Operations

Confirmed live in the last 24 hours

KMA Human Resources Consulting

KMA Human Resources Consulting

51-200 employees

HR consulting and talent management services

Consulting

Compensation Overview

$90kAnnually

Senior

Brunswick, ME, USA

Hybrid work schedule with 2 days in office per week.

Category
Customer Success Management
Field Sales
Inside Sales
Strategic Account Management
Sales & Account Management
Required Skills
Salesforce
Data Analysis
Requirements
  • Bachelor’s degree in Business, Marketing, or a related field
  • 7+ years of experience in sales operations, business analysis, or a related field, preferably in B2B environments.
  • Experience leading cross-functional process improvements, especially quote-to-cash
  • Expertise in Salesforce or similar CRM platform and sales enablement tools such as Outreach, Salesloft, Gong or similar
  • Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
  • Proven track record of improving sales processes and driving measurable results.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
  • Knowledge of sales methodologies and best practices in B2B sales environments.
Responsibilities
  • Develop and implement sales operations strategies to improve productivity and effectiveness of the sales team.
  • Continuously analyze and evaluate existing performance and operational processes to identify opportunities for improvement, optimizing efficiency and effectiveness through data-driven decision-making and innovative problem-solving
  • Serve as the primary point of liaison and escalation for the sales Deal Desk including pricing strategies and compliance oversight throughout the quote and order processes. Facilitate issue resolution, promote cross-functional collaboration, and ensure seamless communication to drive effective problem-solving and maintain operational continuity
  • Support strategic projects and initiatives, including forecasting, account planning, reporting, training programs, and other operational functions, to drive business growth, improve efficiency, and ensure successful execution of key objectives
  • Build dashboards and reporting and analysis for sales territories, forecasts, pipeline reports, and performance metrics.
  • Manage business processes within sales technology stack (Salesforce, Outreach, Zoom info, etc) to enhance workflow and improve seller productivity.
  • Sales Enablement: Collaborate with our sales leadership and performance development to equip the sales team with the right training and training resources to effectively adopt technology and sales processes
  • Manage sales incentives and compensation programs, ensuring alignment with organizational goals and motivating the sales force.
  • Lead and mentor a team of sales support professionals to support their growth and achieve goals
KMA Human Resources Consulting

KMA Human Resources Consulting

View

KMA Human Resources Consulting offers professional HR consulting, recruiting, and compensation services, specializing in compliance, employee development, and talent management for businesses in New England. Their experienced team provides sound HR advice in employee relations, engagement, performance, and workforce training with a customized approach to fit clients' requirements and budget.

Company Stage

N/A

Total Funding

N/A

Headquarters

Falmouth, Maine

Founded

2007

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-9%

2 year growth

-12%