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Account Manager
Posted on 12/13/2022
United States
Experience Level
Desired Skills
  • 3+ years of SaaS experience in account management, sales, or quota-carrying customer success
  • Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant)
  • Competitive and creative drive to win over customers and think outside the box to get a deal done
  • Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process
  • Proven success building and maintaining long term commercial relationships
  • Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
  • Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
  • High integrity; enthusiastic about building a great company for the long term
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it
  • Proactively engage customers in your book via key lifecycle events: “go live”, benefits renewal, executive business reviews, contract renewal, etc
  • Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach
  • Navigate a sales process by building relationships with multiple stakeholders through remote meetings
  • Negotiate and coordinate customer procurement and contract execution
  • Build and manage a pipeline of new subscription cross sales, product upgrades, and contract renewals to monthly targets
  • Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
  • Partner with cross-functional product, support, and customer operations teams to ensure customer success and secure long term commitments
  • Take an entrepreneurial approach to the role

501-1,000 employees

Employee management software
Company Overview
Rippling is on a mission to eliminate the administrative work of running a company. The company offers an all-in-one platform to help manage HR and IT operations.
Company Core Values
  • Humility - We try to understand others before trying to be understood, even when it’s inconvenient.
  • Integrity - We try to do the right thing, especially when it’s inconvenient.
  • Responsibility - We take responsibility for our role in every outcome, especially when it’s inconvenient.
  • Never not my problem - We’re willing to step out of our lane to make life better for each other, and our customers.
  • We push the limits - We dream one size bigger. We always have the audacity to challenge the status quo.
  • We run hard - In business, every second matters. We act quickly and execute with urgency.