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Tax Registration Coordinator

Posted on 7/10/2024



1,001-5,000 employees

Comprehensive HR and payroll platform for SMBs

Data & Analytics

Compensation Overview

$26 - $29Hourly


New York, NY, USA

Tax Accounting
Financial Planning
Management Accounting
Required Skills
Customer Service
  • Minimum of 1 year of professional experience in customer service
  • Prior payroll tax experience is a plus
  • Comfort handling challenging situations; ability to be empathetic, compassionate, responsive and resourceful
  • Strong written and verbal communication skills with acute attention to detail
  • Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand
  • Ability to come up with creative solutions to any problem you face, and know how to organize and prioritize your workload
  • Self-driven to be productive and seek out self-improvement
  • Committed to delivering service excellence in every customer interaction
  • Excited by opportunities to drive process improvements
  • Register new accounts for customers who have hired employees in a new state
  • Complete and file all necessary Power of Attorney applicable in each state
  • Work with representatives from state unemployment offices to ensure all state unemployment accounts are set up properly
  • Craft outbound emails to customers regarding required information for their accounts; follow up via phone when necessary with the required service level agreement
  • Update state requirements and setup instructions as changes occur to ensure all information is current, streamlined, and easy to follow
  • Manage the queue of open issues to deliver timely and effective solutions regarding customers' unemployment tax account
  • Daily maintenance of tax reporting and filing software by inputting newly reported customer data, relevant or new tax data, confirming accuracy and surfacing any issues to senior team members
  • Contribute recommendations for improving the collection and tax remittance process as applicable
  • Partner with the State unemployment claims team to ensure timely updates to accounts in order to ensure claims are routed correctly
  • Track trends identified within each state proactively create relevant responses
  • Remain informed regarding state regulations affecting new business registrations and account maintenance
  • Perform other related duties as assigned

Justworks provides a comprehensive platform for small businesses, offering modern, user-friendly software and 24/7 human support to simplify payroll, benefits, HR management, and compliance. The product combines a PEO's capabilities with corporate-level benefits to streamline business operations.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth



Health - Believe in our vision. Medical and dental, too. Get support for your mental and financial health. Beta test new benefits and perks for our platform.

Workplace - Volunteer and get paid to give back. Take paid parental leave. Enjoy monthly team events that help turn coworkers into lifelong friends.

Wellness - Enjoy subsidized ClassPass memberships. Take advantage of regular yoga, meditation, and other wellness programming.

Perks - Be an owner, not an employee. Get time off whenever you need it. Take a sabbatical. Invest in your future financially and with professional learning and development opportunities.