Systems Engineer II
MSP Services
Confirmed live in the last 24 hours

1,001-5,000 employees

IT management software for apple devices
Company Overview
Jamf’s mission is to help organizations succeed with Apple products with their IT management software. The company is committed to empowering people to focus on their jobs and not get hassled by managing technology with their platform that protects, automates deployment, and easily integrates across Apple devices.
Data & Analytics

Company Stage


Total Funding





Minneapolis, Minnesota

Growth & Insights

6 month growth


1 year growth


2 year growth

Remote in USA
Experience Level
Desired Skills
IT & Security
Software Engineering
  • Minimum of three years of experience providing iOS and macOS related technical support or training to end-users (Required)
  • Minimum of three years of experience as administrator for Jamf products and peripheral technologies (Required)
  • Ability to travel up to 20% both domestic and internationally (Required)
  • OS level server platform experience - Windows and Linux (Required)
  • Ability to write and deploy scripts in Bash, Python, or Swift (Preferred)
  • Familiarity of Jamf Product Portfolio (Required)
  • Ability to adapt and solve challenges quickly and efficiently
  • Excellent presentation skills in small and large group settings to both technical and non-technical audiences in onsite and remote environments
  • Ability to work independently and as part of a team
  • Self-starter, energetic, and highly-motivated
  • Bachelor's Degree or equivalent experience (Required)
  • Jamf's Associate, Tech, and Admin, and Expert level certifications (Required)
  • Create user adoption and customer loyalty by performing services including: installation, configurations, integrations, workflow enhancements, and training of Jamf's products in accordance with current Jamf procedures
  • Assist with the migration of data from an on-premise installation to Premium cloud environment as needed
  • Support customers and the Jamf team during customer engagements
  • Solution architecture and design
  • Project management- liaising with team members, management and clients to ensure proects are competed to Jamf Services standards
  • Maintain and strive to exceed departmental KPIs
  • Contribute to product, systems and platform delveopment and testing
  • Maintain an advanced level of knowledge of Jamf products, Apple products, and related technologies as measured by certifications and Jamf training completion
  • Apply troubleshooting and problem-solving skills to ensure successful implementation and sustainability for client environments
  • Build and develop effective solutions for technical and organizational customer challenges as outlined within standard, modular, or custom statements of work
  • Perform administration activities such as timecard entry, expense reporting, and case management in compliance with Jamf internal standards
  • Contribute to and maintain departmental and organizational documentation
  • Provide feedback to other Jamf teams including documenting feature requests and assisting in product issue resolution process
  • Continuously expand knowledge in present areas of responsibility (i.e., self-education, attend ongoing educational programs, complete online training)
  • Represent Jamf as a product expert within the Jamf and Apple communities
  • When assigned to an account as the primary product specialist, establish a relationship and manage customer needs as well as deliver services
  • Other duties and special projects as assigned