Director of Business Operations

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one’s overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula’s Business Operations team is a group of analytical generalists responsible for helping identify, diagnose and build solutions for the company’s highest-priority problems. We manage the strategic planning process, lead cross-functional initiatives and strike teams, partner with executives to define and achieve our company OKRs, and ensure leaders constantly have a pulse on the health of the business. We use data to identify the areas we should be working on and spearhead initiatives to solve them.

Rula is currently looking for a Director of Business Operations to focus on special projects as our business needs and services grow and evolve. You will partner closely with executives across the company to structure special projects and initiatives, set concrete goals for those projects, and coordinate cross-functional teams to execute the work necessary to get the projects over the line.

Required Qualifications

• 8+ years of demonstrated high performance in management consulting, investment banking, and/or business operations and strategy roles at high-growth startups

• Advanced proficiency in SQL and GSheets/Excel 

• Excellent written and verbal communication skills, with a proven ability to build trust and collaborate effectively alongside multiple stakeholders in a fast moving environment

• Highly strategic and insightful, able to structure ambiguous information into actionable and organized plans

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Familiarity using Business Intelligence tools (e.g. Looker, Tableau, PowerBI) to communicate insights to stakeholders across an organization

• Expertise in directly running and overseeing projects end to end

• Experience working within a fast paced, highly dynamic startup environment

We’re serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.