VP – Products & Experiences

Millions in the U.S. continue to be underserved or ignored by traditional financial institutions. At Stash, an investing app for more than 2 million active subscribers, we are addressing that reality by giving everyday Americans the confidence to take charge of their money and financial future. Our plans—starting at just $3 a month—provide easy and affordable access to a suite of products including investing, banking, education, and advice. Stashers are 18% more financially literate than the average American, and customers rely on Stash’s unique tools, guardrails, and content to learn about money and build wealth for the long-term. 

In 2022, we made tremendous steps forward in the Stash customer experience, through the launches of Stash Core, a new banking account experience featuring access to an upgraded Stock-Back® Debit Mastercard®, enhanced customer support, and refreshed benefits, including increased rewards; and expanded access to cryptocurrency through a separate crypto account offering. 

Our Talented Team 

We are proud to attract phenomenal individuals who share our commitment to unlocking financial opportunity for a new generation of investors. Their unique perspectives, backgrounds, and experiences have helped create a thriving and inclusive culture based on the notion of “Prioritizing People,” a Stash core value.  

Let’s solve complex problems and tackle wealth inequality.

As VP of Product & Experience, you will report directly to our Head of Product and be responsible for strategizing, developing, delivering and executing on our product roadmap and vision for all Stash products and customer experiences.  This includes our Invest and Bank products, Onboarding, Activation, and Engagement experiences, and all functionality that powers our application - Design System, Content Management, Notifications, etc.

Managing a diverse team of Product Managers, you will evangelize product strategy and drive thought leadership while working to coach, grow and develop each individual member of your team.

This is an incredible opportunity for a true leader and product visionary with proven success shipping software products to join the fastest growing financial services app in the United States. The time is NOW.   

What you’ll do:

• Help lead and set the company’s strategic direction of our products, defining and articulating new opportunities, and working in close concert with executive leadership, our technology team, and various business teams to articulate specific goals
• Create the vision and articulate the short and long-term product strategy for our product teams, ensuring alignment with the Product Roadmap for the larger Stash organization
• Collaborate across the organization and build strong relationships, especially with Design, Engineering, Marketing, Legal, Compliance, and Operations teams.
• Represent the customer by building impactful, personal relationships, championing them and bringing their voice into the product creation process and our core Stash Experiences
• Own our KPI’s, metrics and acquisition numbers inside and out and be prepared to discuss growth objectives at the drop of a hat
• Own the role of player/coach, rolling up your sleeves to work alongside your team, while providing thoughtful guidance, strong leadership development, mentorship and coaching for a team of product managers

What we’re looking for:

• 10+ years experience in FinTech, with at least 5 years leading high-performance teams.
• Deep experience working with financial products and working within a highly regulated industry is strongly preferred
• Deep experience owning roadmaps, product strategy and understanding how to rally teams behind and execute upon a thorough long-term plan
• Extensive experience working on large-scale user experience, brand, and content strategy transformations
• Strong understanding of all facets of bringing a product to market including: market analysis, product-market fit, positioning strategy, MVP’s, go-to-market strategy, pricing, testing, iterating based off of testing results, etc.
• Familiar with product development in Agile environments; experience with squad structures a plus
• Superior communication skills, including the ability to crystallize and broadly socialize insights into stakeholder needs that the stakeholders themselves may not be able to articulate
• Familiarity and comfort with data, data science including the ability to use data to analyze and monitor product KPI metrics
• Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
• Strong ability to collaborate with C-level executives and work collaboratively with a driven leadership team

#LI-JB1

#LI-REMOTE

At Stash it is our mission to help everyday Americans invest and build wealth. That includes people of all races,  genders, and abilities, so it is important to us to acknowledge and address the issues of inequality in financial services head on. 

Diversity and inclusion are essential to living our values, promoting innovation, and building the best products. Our success is directly related to our employees and we believe that our team should reflect the diversity of the customers that we serve.  As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible please reach out to recruiting@Stash.com. 

Helping You Invest in Yourself 

• Comprehensive total rewards package, comprising compensation (base salary, equity, and depending on level, an annual bonus) and health care benefits 
• Complimentary subscription to Stash+ account 
• Remote-first work policy – Live and work where you feel the most productive, whether that is in your home, in an office (including our NYC and London offices), or a combination of both. Anywhere in the US or UK.  
• Equity & Stash Accounts [Invest, Retire, Custodial, Bank]                     
• Flexible PTO 
• Annual education reimbursement benefit Learning & Development Fund 
• Work from home equipment stipends
• Paid Parental Leave ([offerings for birth giving and non-birth giving parents) Primary & Secondary]
• Enhanced wellness benefits through Gympass, Headspace, Ginger, and Maven Health
• Stash Gives donation and volunteerism program through Millie, with an annual company match

External Recognition for Stash

• Comparably’s Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
• Fintech Breakthrough Award: Best Personal Finance App (2023)
• BuiltIn’s Best Places to Work (2019, 2020, 2021, 2022)
• Forbes Fintech 50 (2019, 2020, 2021)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
• LendIt Fintech Innovator of the Year (2019 & 2020)

**No recruiters, please**