**Note - Although remote, this individual must reside in the Northeast (preferably New York or Massachusetts).
Who Is Foodsmart?
At Foodsmart, we’re knee-deep in changing the food and nutrition landscape and we’re leveraging technology and our team of bright minds with big hearts to make it happen. We believe that eating well should be within reach for all, not some. That food should be accessible and affordable and the foundation of good health. And that we have a role to pay in addressing the nutrition insecurity that plagues too many, and that has a direct impact on our health and susceptibility to illness.
We know the Foodsmart approach works, and we know it matters because we have the clinical outcomes published in major journals, serve >20% of the Fortune 500 and 4 out of 5 major health plans, and have the community engagement to back it up. And because we’re all Foodsmart customers.
We are working parents. We are doctors. We are patients. We have busy lives, tight budgets and need to feed picky eaters. We have lived in households that used SNAP and clipped coupons. So we built a platform that truly changes health outcomes and improves lives.
Our registered dietitians work with individuals to offer personalized nutrition guidance and connect them to the Foodsmart digital platform available on mobile and web, to create sustainable behavior change and deliver real results. Our integrated healthy food marketplace, including partners such as Walmart, Instacart, Grubhub, and others, allow individuals to go from meal planning to grocery delivery in minutes — saving them time and money.
We are a Series C startup based in San Francisco but support a remote working model. Are you ready to join our team and help solve one of the biggest problems facing the world today?
About You
This role will work deeply with our clients and own three key metrics: number of new telehealth visits for that client, recurring annual revenue based on eligibility or platform utilization, and upsell revenue creation. You will be responsible not just for owning the client relationship, but for delivering marketing campaigns that drive enrollment and engagement that will ultimately lead to client satisfaction. You will use previous marketing knowledge and experience to work closely with the Foodsmart marketing team to take existing materials and adapt them to your client needs, and to co-create marketing campaigns based on your clients’ situations. You will also research public filings and understand complex regulatory needs for health plan client populations, such as HEDIS measures and 1115 waivers, to adapt your strategy and co-develop new joint strategies with your client. This role will require that you understand data well and are data driven to make changes in account strategy, and to report to our clients data that is important to both their organizational success and Foodsmart relationship success.
Required Skills
- Consultant background with client facing/relationship development in the healthcare industry
- Experience in sales or upselling client relationships
- Experience in analyzing clinical and marketing data, such as running A/B tests
- A demonstrated history of exceeding performance based metrics with clients
- Background working with senior clients and gaining approvals on new strategies/tactics informed by regulatory filings and networking within the account
- Understanding of complex contracting and provider agreements within health plans
Desired Skills
- Knowledge of how health insurance companies serve members across LOBs (Medicare, Medicaid, Commercial)
- Working directly with marketing agencies/internal teams
- Understanding of telehealth, digital health, wellness or nutrition space
- Knowledge of key clinical metrics across Medicare & Medicaid
Why Foodsmart?
Foodsmart is a mission-driven organization that creates fulfillment at the end of each day, knowing you are working towards helping people live healthier lives through nutrition. As a fast growing startup, there are significant opportunities for growth early on in your tenure. Besides competitive compensation, we offer many unique benefits, including unlimited PTO, flexible working hours, flexible working location, paid health insurance, and monthly gym subsidies.
Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
