Senior Manager

Job Description

Leading publicly traded media and telecommunications company seeks Senior Manager – Data Governance & Business Process to assist in developing and implementing a Data Governance program across the Company.

Defines and establishes governance standards in order to improve data accuracy and confidence in decision-making.

Manages functional business participation in data governance activities, including establishment of data definitions, business rules, data quality rules and data accountability.

In addition, the Senior Manager  provides internal process review and support in operational areas as assigned by Senior Management. Monitors, reviews and assesses processes to ensure management controls (i.e., standard practices, operating procedures, management systems and reporting) are effective. Leads engagements and present findings to Senior Management. Creates and maintains critical enterprise documentation and coordinate with SVP and VP contacts to ensure capture of ongoing business updates.

Qualifications

Qualifications:

• 5+ years auditing background either in public accounting or internal audit
• 5+ years management experience w ithin a large customer service organization
• 5+ years of experience in project planning and operational analysis
• Strong background working in a sales, call center or billing environment and fostering relationships and procedures that are mutually beneficial for operational groups to achieve annual goals and ensure compliance
• Ability to quickly understand complex systems, applications and business processes
• Demonstrates a strong ability to understand and provide added value to the businesses and teamgoals and objectives
• Excellent problemsolving skills and the ability to communicate and facilitate best business practices
• Competencies including teamwork, integrity, flexibility, stress tolerance, and concern for excellence
• Strong working knowledge of flowchart creation using Visio

Additional Information

This is an immediate need, please apply today if you are looking for a true career move with a fantastic company.