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Full-Time

Customer Architect

Amer

Confirmed live in the last 24 hours

Elastic

Elastic

1,001-5,000 employees

Elasticsearch platform for search and analytics

Consulting
Data & Analytics

Compensation Overview

$107k - $147kAnnually

+ Variable Component + Stock Program

Mid, Senior, Expert

New York, NY, USA

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Communications
Requirements
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
  • Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
  • Experienced with Elastic solutions or equivalent technologies
  • Excellent communication and presentation skills
  • Strong social skills
  • Demonstrated problem-solving skills
  • Ability to lead multiple projects simultaneously and meet deadlines
Responsibilities
  • Collaborate closely with the account team
  • Define the technical success plan for each customer
  • Ensure a successful technical customer journey
  • Understand and articulate the value proposition of Elastic solutions
  • Identify and eliminate technical frictions
  • Liaise between customers and support
  • Collaborate with the Service Team
  • Develop a comprehensive understanding of the customer's business needs
  • Find opportunities for expansion
  • Foster ongoing customer relationships
  • Review and assess customer consumption of Elastic solutions

Elastic, with its Elasticsearch Platform, plays a crucial role in addressing key enterprise needs such as real-time search, scalable analytics, application performance, and cybersecurity across various cloud environments. This commitment to providing tailored solutions for Enterprise Search, Observability, and Security demonstrates the company's deep expertise in efficient data management and security protocols. Moreover, their offerings facilitate enhanced search experiences and robust cybersecurity measures, making it an ideal workplace for professionals aiming to innovate in data handling and security solutions.

Company Stage

IPO

Total Funding

$269.6M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

17%

2 year growth

24%

Benefits

Fully paid health coverage for you and your family

Flexible location and schedule for most roles.

Generous number of vacation days each year

20+ additional shut it down days

Minimum of 16 weeks of parental leave, plus generous family formation benefits.

40 hours each year to use toward volunteering

Double your charitable giving