Full-Time

Resident Account Coordinator

Posted on 1/30/2025

Essex

Essex

Consulting
Education

Compensation Overview

$23.08 - $32.69Hourly

+ Annual Bonus

Entry, Junior

Canoga Park, Los Angeles, CA, USA

The job is located in Woodland Hills, California, specifically at LAX 027 Avondale at Warner Center.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service

You match the following Essex's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma or equivalent required.
  • College degree preferred.
  • One year’s experience in a customer service environment preferred.
  • Valid driver license and automobile insurance.
  • Excellent verbal and written communication skills.
  • Regular, consistent, and timely attendance required.
Responsibilities
  • Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status.
  • Maintains the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication.
  • Ensures compliance of company money management and accounts receivable policies and procedures.
  • Responsible for the collection process, ensuring accurate and timely delivery of Pay or Quits, delinquency notices, and resident communications.
  • Completes accounting responsibilities including revenue management, and timely processing of Deposit Accounting and Accounting Month End.
  • Ensures systems are kept up to date and accurate for data integrity and reporting purposes.
  • Ability to support legal proceedings for unpaid rent, including the unlawful detainer, small claims, and eviction processes.
  • Assist with other ad hoc requests and reports as needed.
Desired Qualifications
  • Ability to comprehend, analyze, and interpret documents.
  • Highly organized and demonstrated project management skills.
  • Ability to exercise initiative.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Colchester, United Kingdom

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for home improvement boosts Essex's home-related product sales.
  • DIY culture growth encourages more tool and material purchases, benefiting Essex.
  • Advancements in smart home tech create integration opportunities for Essex's products.

What critics are saying

  • Rising interest rates may increase borrowing costs, affecting Essex's financial performance.
  • Stricter environmental regulations could raise operational costs for Essex's developments.
  • Co-living space popularity may impact Essex's traditional rental property market.

What makes Essex unique

  • Essex focuses on sustainable and eco-friendly product lines, aligning with current market trends.
  • The company integrates smart home technology with IoT devices, enhancing product appeal.
  • Essex designs minimalistic and multifunctional furniture, catering to modern consumer preferences.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) Company Match

401(k) Retirement Plan

Wellness Program

Paid Holidays

Paid Vacation

INACTIVE