Full-Time

Sales Associate

Posted on 12/13/2025

Deadline 1/2/26
Jimmy Choo

Jimmy Choo

1,001-5,000 employees

British luxury fashion house selling accessories

No salary listed

Woodbury, NY, USA

In Person

Category
Retail (2)
,
Required Skills
Inventory Management
Customer Service
Requirements
  • Proficiency with register systems and cash handling
  • Ability to open and close the store and perform key-holder responsibilities
  • Strong customer service skills and ability to provide prompt and knowledgeable assistance
  • Knowledge of product lines and ability to maintain high product knowledge
  • Ability to manage client books and maintain client relationships
  • Experience with inventory management and shipping/receiving tasks
  • Ability to maintain visual merchandising standards
  • Ability to meet or exceed monthly sales targets
  • Excellent communication skills for follow-up with clients via phone, email, and letters
  • Ability to comply with company policies and procedures
  • End-of-Day procedures such as bag checks
  • Capability to cover Back of House as needed
Responsibilities
  • Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
  • Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
  • Maintain a high level of product knowledge
  • Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
  • Cash wrap standards
  • Client book management
  • Inventory management
  • Customer and After Sales service
  • Ensure compliance with all company policies, procedures and directives
  • End-of-Day Procedures (i.e. bag checks)
  • Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:
  • Phone calls, emails, and thank you letters
  • Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
  • Proactively identify and pursue opportunities to achieve financial targets and increase sales
  • Assist with inventory and special projects as needed
  • Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping Receiving tasks
  • Ensure visual standards are maintained at all times
  • Be proficient with the register system(s)

Jimmy Choo designs and sells luxury fashion accessories, including shoes, handbags, small leather goods, scarves, sunglasses, belts, fragrance, and men’s shoes, through a global network of over 150 stores. Its products are made with fine Italian craftsmanship and marketed as complete lifestyle pieces across categories, emphasizing brand identity and in-store luxury experiences. It stands out with the backing of Capri Holdings and a distinctive glamorous, timeless aesthetic focused on quality and detail. Its goal is to sustain and grow a globally recognized luxury brand known for exceptional craftsmanship and inclusive culture.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$1.2B

Headquarters

London, United Kingdom

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Tapestry's $8.5B acquisition integrates Jimmy Choo into stronger portfolio.
  • 20% North America growth drives brand momentum under Capri leadership.
  • Refined Spring 2025 arrivals with lace and florals align with luxury trends.

What critics are saying

  • Tapestry acquisition dilutes Jimmy Choo's high-end status versus LVMH, Kering.
  • Ongoing losses block double-digit margins, eroding Capri investor confidence.
  • FTC antitrust block strands Jimmy Choo in distressed Capri without capital.

What makes Jimmy Choo unique

  • Hyper Glamour Spring 2025 collection revives Y2K aesthetics at Milan Fashion Week.
  • Appointed Andy Holmes as SVP, CFO & Operations from Dunhill for expertise.
  • Bai Lu named brand ambassador to boost Asia appeal with playful campaigns.

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Benefits

Employee Discounts

Company News

Yahoo Finance
Mar 11th, 2026
Capri CEO rules out Jimmy Choo sale, targets double-digit margins amid 66.6% five-year stock decline

Capri Holdings CEO John Idol confirmed that Jimmy Choo will remain part of the company's portfolio during a recent conference, dismissing speculation about a potential sale. He outlined plans to improve Jimmy Choo's margins from a small operating loss to double digits, focusing on store productivity and accessories. Idol described strong brand performance, including 20% growth in North America. The comments come as Capri shares trade at $18.60, down 23.7% year-to-date and 66.6% over five years. The decision to retain Jimmy Choo as a core asset signals management's focus on fixing and growing the brand rather than divesting it. However, ongoing losses at Jimmy Choo reflect broader margin pressures affecting the group, including its Michael Kors brand, which may slow any turnaround efforts.

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