Deployment Engineer
Posted on 11/9/2022
Tampa, FL, USA
Experience Level
Desired Skills
Customer Service
  • Bachelor's Degree (or equivalent experience)
  • Ability and desire to travel frequently
  • Self-starter who is comfortable getting the job done without much assistance
  • Relentlessly resourceful, always thinking outside the box to solve complex problems
  • Strong communication skills
  • Ability to lift 50 pounds or more
  • Traveling the country launching new locations and helping customers (50-75% travel is expected)
  • Diagnosing and troubleshooting issues remotely and in the field after developing a deep technical understanding of our product
  • Respond to customer escalations and inquiries, when needed seeking partners to assist
  • Maintain a subject-matter expert level of knowledge of deployment systems and software
  • Installing kiosks to ensure our customers and clients are set up for success
  • Planning and preparing for deployments
  • Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person
Desired Qualifications
  • Preferred: prior IT or tech repair experience
  • Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components

11-50 employees

Touchless self-checkout ecosystem
Company Overview
Mashgin's mission is to make a frictionless checkout experience for all using advanced computer vision. The company is committed to reducing the friction between customer desires and their ability to be on their way with their ecosystem that is anchored by the only 3D computer vision and deep learning based checkout system in the world.
  • Competitive healthcare, dental & vision options
  • Competitive equity
  • Hybrid remote environment
  • Office snacks
  • Flexible PTO
  • 401k
Company Core Values
  • Humility
  • Hacker
  • Flexibility
  • Passion