Program Manager

Job Description

The Zscaler Cloud Operations team is looking for an experienced Program Manager to support our growing organization. 

The ideal candidate possesses a unique blend of technical, project management and communication skills. Technical background in infrastructure, servers, networks, and experience with data center operations is required.  

This position requires previous hands-on Project Management experience, a strong track record of success and ability to execute in a dynamic environment.

This role involves partnering with various internal teams like system engineers, Sales engineers, support and engineering, to provide the customer with an excellent onboarding experience.

• Manage, coordinate and develop activities related to Operations Project Management such as planning, kick off, management, tracking and closure of Operations projects.
• Manage customer-facing project milestones, deliverables, and communication
• Provides cross-functional coordination and team communications
• Provide management level visibility and reporting on project status and risk
• Serve as point of contact for project associated status and information
• Utilize Operation information systems and update them regularly. Effectively use project management tools (spreadsheets, dashboards, etc)

 (US Citizens Only Please)

Qualifications

• 3-5 years of project management experience; preferably within cloud or data center technologies
• Prior experience in networking, infrastructure and data center operations
• Excellent organizational skills including attention to details, time management, and multi-tasking skills
• Solid working knowledge and/or understanding of ISO 270001 or another compliance environment
• Proven working experience in project management in the Information Technology industry
• Knowledge and understanding of project management principles and methodologies
• Ability to work on multiple projects simultaneously
• Excellent written, oral, and interpersonal communication skills.
• Self-driven and motivated to learn.Takes ownership and accountability
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment
• Bachelor’s degree in Information Systems Management or Business
• PMP Certification is a plus