Euna Payments is a GovTech company headquartered in the River North neighborhood of Chicago. We are a team of people who are curious, driven, and forward-thinking.
Euna Payments creates technology to make government more personal and responsive. We work with municipalities, agencies, and utilities to integrate their business processes and citizen interactions onto a central, cloud-based platform accessible through multiple channels, including web, mobile, kiosk, and point-of-sale.
The Opportunity:
We have an opportunity for a talented Implementation Project Manager to join our team to help us wow the next generation of Euna clients. As a member of our Implementation team, you are a stickler for details and are driven to ensure your projects are delivered as planned, on time and on budget. The ideal candidate is extremely detail-oriented, positive, intuitive, and possesses a passion for people as well as technology.
You are responsible for delivering an efficient, collaborative, and positive implementation experience for Euna Payments clients, our client’s vendors, our channel partners, and multiple internal teams. In addition to client implementation work, the Project Manager may be asked to manage internal projects, coordinating activities between multiple departments.
This position reports to the Director of Project Management.
Responsibilities:
- Build and manage a project schedule.
- Serve as the main point of contact internally & externally for each implementation
- Clearly communicate and document timelines & deliverables to client & internal teams
- Provide high-quality customer support & quick responsiveness during project implementations
- Provide consultative, project management and subject matter expertise to customers
- Keep all implementation constituents informed of project status
- Ensure all solution deliverables are delivered on time and on target and implementation projects conclude successfully with high customer satisfaction and product adoption
- Identify risks and challenges for each project implementation
- Manage multiple concurrent projects in various stages of the implementation lifecycle.
- Assist in developing new processes and procedures to improve overall team efficacy
- Maintaining a high level of energy and enthusiasm through each implementation to keep clients engaged.
- Work cross-functionally with internal teams
Qualifications:
- 2 - 5 years of Project Management or Implementation Management experience in an Agile environment
- Ability to manage customer relationships effectively
- Ability to manage multiple assignments in a fast-moving environment using our Project Management tools and methodologies
- Communicate issues and status in a clear and timely manner
- Work effectively independently as well as in a team environment
- Keep colleagues and customers informed via clear communication
- Ability to interpret, define, and execute on customer requests
- Outstanding interpersonal skills, both written and verbal
- Desire to be a part of a fast paced, innovative, and rapidly growing startup
- Bachelor’s degree
You’ll probably be happy here if:
- You’re looking to contribute to our culture and roadmap
- You love working collaboratively
- You are high energy and low ego
- You’re comfortable giving feedback and receiving constructive criticism
- You have a positive open attitude and a desire to have fun
Location & Travel:
This position will be remote with an estimated 25 percent travel as needed to client sites.
What It’s Like to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of the perks that Euna employees enjoy:
💵Competitive wagesWe pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
🧘♀️Wellness daysWhat’s better than a long weekend? An extra-long weekend! This summer let’s begin and end the summer with an extra day on top of the long weekend (July and Sept)! An extra day to decompress and spend time doing the things you love.
🙌Community Engagement CommitteeAt Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.
🕰Flexible time and remote workWe understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.
💰 BenefitsAsk us for a copy of our health and dental benefits!
🎉Culture committeeCelebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions® is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com.
Please visit our website: https://eunasolutions.com/careers/and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you’re excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.