Workplace Experience & Onboarding Lead

Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Ultimately our goal is simple: fund the creative class. And we’re leaders in that space, with:

• 8B+ earned since Patreon’s inception

• 30M free new memberships in the first year of launching that option, and

• 10M fans paying each month for exclusive access to creators’ work and community.

We’re continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a Workplace Experience & Onboarding Lead to support our mission.

This role is based in San Francisco and open to those who are able to be in-office 5 days a week.                                   

About the Role

The Workplace Experience & Onboarding Lead will be pivotal in developing and managing Patreon’s onboarding program and supporting an engaging and welcoming environment for employees at Patreon’s San Francisco Headquarters. 

• Owning Patreon’s new hire onboarding program in all facets, including development, logistics, facilitation, and coordination

• Driving office culture and connection at our San Francisco HQ by organizing and executing memorable in-person events in partnership with functional teams, ERGs, and office culture councils

• Managing key office vendors for a cohesive workplace experience, including catering, maintenance, and swag

• Support workplace logistics  and operational activities as-needed

About You

• Passionate about bringing employees together and creating a connected workplace

• Strong project management and communication skills 

• Experience managing food and beverage programs, office services, and swag.

• Previously led or coordinated high-impact events that resulted in strong engagement and connection

• Prior experience developing and presenting employee programming or educational materials

• Proactive in identifying and addressing workplace needs and improving processes and programs

• Skilled at collaborating with company stakeholders to coordinate and host employee and creator events

• Knowledge of business-related tools, including (but not limited to) Slack, Google Suite, Notion, and Zoom

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver. 

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.