Quality Control Lead

About the Role:

The Quality Lead will oversee the daily operations of the Quality Assurance/Quality Control Department at our manufacturing facility in Brea, CA. This passionate individual will be responsible for all aspects of manufacturing, from incoming materials to finished goods. Ensure that the production of finished goods follows all company SOPs and regulating agencies' guidelines. The Quality Supervisor will also lead and direct Quality Assurance and Control Inspectors/Technicians. They will evaluate their team’s performance and indicate corrective action as required.

This role will report to the Quality Manager.

This is a full-time, on-site role with company benefits based in Brea, CA.

The anticipated base compensation range for this role will be $24.00 to $26.00 per hour. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Team Leadership and Training:
  • Train and support Quality Technicians.
  • Develop and perform inspector/auditor training programs.
  • Lead by example, demonstrating a strong positive capacity to motivate employees and collaborate with other departments.
• Quality Management:
  • Ensure compliance with requirements by maintaining documentation, conducting audits, and taking corrective actions
  • Exercise and monitor Good Manufacturing Practices (GMP) compliance in the work environment.
  • Ensure timely and accurate completion of non-conformance investigations, including out-of-specification investigations per sampling and product quality testing
• Collaboration and Communication:
  • Work closely with the Production team to define and establish operational parameters.
  • Organize and manage meetings as needed.
  • Excellent written and verbal communication skills, ensuring clarity and effectiveness in all interactions.
• Continuous Improvement:
  • Manage a continuous improvement program within the department.
  • Set department goals in line with company objectives.
  • Lead/support internal and external audits.
• Safety and Compliance:
  • Understand and exercise all safety requirements and procedures.
  • Establish and maintain SOP criteria for inspection/testing.
  • Support all company policies and ensure compliance with industry regulations.

About You:

• Experience & Education:
  • Associate's Degree in a related field (minimum)
  • 4+ years of GMP experience (required)
  • 4+ years of experience in inspection and quality control
  • 3+ years of experience in a lead/supervisory role
  • 3+ years of experience in cosmetics or chemical manufacturing (preferred)
  • Experience with analytical tools/instruments (e.g., FTIR, pH meter, viscosity meter, force gauge) and the ability to teach and mentor technicians on their use.
  • Proficient with Microsoft Office programs or similar suites (e.g., Google Office suites).
  • Experience working in the consumer products industry (highly preferred).
• Skills & Abilities:
  • Excellent written and verbal communication skills.
  • Superior problem-solving, decision-making, and organizational skills.
  • Detail-oriented with strong clerical and time management skills.
  • Strong leadership abilities with the capacity to teach and motivate others.
  • Ability to work effectively and efficiently with all departments as a team.
  • Flexible and adaptable, able to transition between tasks without loss of speed or efficiency.
  • Knowledge of product manufacturing and testing.
• Personal Attributes:
  • Self-motivated with a strong positive capacity to motivate employees and other departments.
  • Innovative and works with a sense of urgency, capable of achieving results even with imperfect resources.
  • Possesses high standards, takes ownership, and is invested in positive outcomes.
  • Proactively helps others, maintains a positive attitude, and has a good sense of humor.
  • Interest in health and wellness, personal care, and/or eCommerce industries.
• Working Conditions:
  • Office and manufacturing environment.
  • Full-time position, with additional hours as needed to meet project deadlines and quality objectives.

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