Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Compliance Audit Executive, you will direct and oversee assurance and advisory services across multiple lines of business and/or staff agencies.to ensure operations and policies meet regulatory standards and consumer protection laws. Develops, administers, and oversees a risk-based comprehensive audit program. Provides independent, objective assurance services regarding the effectiveness and efficiency of the governance, risk management, and control processes. Oversees the development and administration of long-term strategy and objectives and ensures alignment with the Enterprise Audit Plan strategy and objectives. Leads audit staff and oversees audit findings and recommendations regarding key governance, risk management and control processes including, legal and regulatory compliance and regulatory readiness, and the reliability and integrity of financial and operational information. Maintains subject matter expertise of financial services products and services and related regulations and effectively responds and interacts with regulators. Opportunity to lead a critical compliance audit function that directly impact’s USAA’s ability to serve and protect our members. In addition, be part of a collaborative culture that values integrity, honesty, accountability, and continuous learning.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ or Tampa, FL.

The Opportunity

What you’ll do:

• Leads the design of USAA’s risk-based audit strategy, plan, and program for area of responsibility considering USAA’s business strategy and complex regulations and regulatory heightened expectations.
• Supervises and drives operational planning of the audit team – including core business processes and technologies.
• Oversee and direct all aspects of the annual audit plan, specifically related to area of responsibility that is prepared based on risk analysis processes. Monitors and reports progress on this plan to executive management and stakeholders and provides progress updates to Audit Services CAE for Bank.
• Monitors, independently and objectively, the governance, risk and control environment for area of responsibility ensuring trends and emerging issues that could impact operations are considered, consolidated, and communicated to Audit and business line Executive Management.
• Determines, plans, and supervises the delivery of the risk-based annual internal audit plan including identifying areas of risk and assigning appropriate risk ratings to ensure that critical business areas are reviewed on a recurring basis for area of responsibility.
• Approves updates to Risk Assessment to include content and rating justification. Assesses completeness of audit universe for assigned areas of business and recommends/approves additions or removals for the universe. 
• Reviews Risk Profile for collection of audit entities for assigned areas of business to ensure appropriateness. Aligns Risk Profile for areas of responsibility to the overall Risk Profile for the organization.
• Participates in the development of audit standards, governance model, operating policies and procedures for inclusion in the Audit Services Manual.  Oversees the implementation of approved changes to maintain an internal audit function and governance model that is consistent and appropriate for the size, complexity, and risk profile for area of responsibility.
• Periodically reviews and updates the audit plan to consider the risk profile and emerging risk and issues.  In addition, evaluates the team assessment(s) of the adequacy and compliance with policies, procedures, and processes established by the front-line units and Independent Risk Management to ensure ongoing compliance with the Risk Governance Framework.
• Accountable for the delivery of internal audit work on time, within agreed upon budget, and in accordance with audit methodology, regulatory standards, and the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing.
• Responsible for effectively managing all aspects of the internal audit work that is outsourced which evaluates the adequacy of and compliance with policies, procedures and processes established by the 1st and 2nd line of defense and provides technical and strategic direction to audits and investigations which are sensitive or complex in nature.
• Oversees and approves risk assessments for area of responsibility, including emerging risks and top risks associated with the current material processes, product lines, services, functions. Ensures quality audit work within required completion timeframes of each audit. Drives value to the business while reducing the risk profile.
• Ensures that audit processes are utilized in identifying control weaknesses and developing recommendations for area of responsibility.
• Provides independent assurance to senior management on the effectiveness of the design, implementation, and execution of the line of business processes and risk management framework (including risk profile, risk appetite, and compliance practices).
• Role models USAA’s mission, core values, culture, and desired behaviors – including a culture of risk awareness around regulatory compliance and accountability.
• Develops talent and builds high performing teams to deliver high quality results and value-added services – including the identification, development, and retention of talent with requisite capabilities as well as providing leadership and overseeing performance and talent management activities.
• Holds self and others accountable to meet commitments by setting and clearly communicating expectations and roles and responsibilities.
• May assist in creating management reporting of audit results and delivering/communicating results to CAE for Bank, Chief Audit Executive for Enterprise, executive management, Audit Committees, and Risk committees as required.
• Escalates to Audit Senior Leadership team and Audit EMG and appropriate committee’s significant control weaknesses and strengths related to complying with policies, standards and procedures.
• Reviews validation testing for area of responsibility to ensure that the recommended corrective actions to audit and regulatory identified issues are completed, sustainable and effective, and continues to evaluate the appropriateness of management’s corrective actions in response to issues identified.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Stays engaged with governance committees. May present results of work during committee meetings.

What you have:

• Bachelor’s degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 10 or more years of experience in internal audit, risk management, compliance, or other control partner experience to include 6 years of experience assessing business risks and applying appropriate audit plans to manage risks.
• 6 or more years of people leadership experience in building, managing and/or developing high-performing teams required.
• 4 or more years of experience accountable for overseeing and developing audit plans and overseeing the execution of the plans.
• Experience interacting with regulators, regarding audits or controls.
• Expert knowledge of internal auditing standard, and techniques required to perform audits.
• Deep knowledge of banking, insurance, and/or investment operations.
• Knowledge of accounting principles and practices
• Demonstrated experience collaborating with key resources and stakeholders, influencing auditing decisions and managing work to achieve strategic goals required.
• Demonstrated understanding of the full spectrum of regulatory examinations and other supervisory engagement and processes.
• Expected working knowledge of regulatory guidance, such as: Dodd-Frank Act, Homeowners’ Loan Act, Fair Lending laws, Texas Insurance Code, New York Insurance Law, and/or SEC, Federal Reserve, OCC, FFIEC, CFPB, UDAAP, and Federal regulatory bodies and applicable supervisory guidance.

What sets you apart:

• Demonstrated accomplishments leading a 3rd line, integrated audit function in a large consumer bank, including creating and driving strategy, setting, and owning the audit plan, building the team, and effectively coaching and mentoring.
• Deep experience leading relationships with the OCC, CFPB, FRB, etc. and closing regulatory issues; experience interacting with regulators explaining audit strategies, scope, and results, and validating regulatory remediation.
• Subject matter expertise in consumer banking products and services (consumer loans, credit cards, real estate, deposit and payment channels) and related laws, rules, and regulations.
• Expert knowledge of U.S. banking regulations and consumer protection laws, including Fair Lending, ECOA, SCRA, MLA, Flood, CRA, HMDA, UDAAP, and CFPB standards.
• Experience using data analytics to drive efficiency and effectiveness of audit plan execution.
• Professional certification (e.g., CRCM, CIA, CISA) is preferred.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $188,330.00 - $338,990.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.