Full-Time
Business Manager
Tech-enabled global residential management and coliving service
Mid
San Francisco, CA, USA
- 3+ years experience in Property Management
- 3+ years experience in Leasing
- Demonstrated success and experience managing a growing team
- Comfortable working with leases
- Proficient in Microsoft Excel
- Extreme level of empathy and ability to connect with people from all walks of life; ability to balance a passion for making people happy while setting expectations
- Previous sales experience
- Strong communication skills, both verbal and written
- Impeccable organization, attention to detail, and ability to handle high volume and manage your own time
- Self-starter that's comfortable operating in an ambiguous environment and able to make smart decisions quickly using both data and strong emotional intelligence
- Experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback
- Understanding of and experience working with budgets, and preparing any monthly, quarterly and annual reporting
- $75,000-$80,000 per year depending on experience + incentive
- Prepare annual operating budgets and perform budget projections for all properties
- Ensure and complete all required weekly, monthly, and quarterly reports are completed accurately, on-time, and with relevant analyses
- Ensure all tenant A/R related inquiries are resolved quickly and accurately
- Work with our centralized legal and billing team on delinquencies and evictions
- Act as the primary point of contact to property owners
- Work with stakeholders to implement effective cost control, revenue maximization, and delinquency management systems
- Maintain thorough product knowledge of all your properties and their competitors
- Ensure your buildings perform to targeted performance metrics
- Utilize online accounting systems, including but not limited to approving large purchase orders and annual contracts
- Ongoing management of onsite staff and constant coordination with cross-functional stakeholders in Maintenance, Sales, Compliance, Leasing, and Accounting
- Overseeing and coordinate all resident relations including member escalations
- Work with the Member Support team to investigate and resolve member concerns and complaints
- Audit ledgers and leases to address ledger discrepancies and provide quality assurance, as needed
- Assist in ensuring that all work orders and repair requests are processed in a timely fashion
- Drive local member experience through events and member delight efforts
- Walk properties daily (vacant apartments, common areas, amenities, and grounds)
- Assisting on all emergency situations
- Other ad hoc projects may be assigned
- Willingness to work a flexible schedule including weekends and holidays
Common is a global residential manager that leverages technology and design to simplify urban living, offering a variety of housing options from coliving spaces to traditional apartments. The company fosters a strong community culture through curated events and an app that facilitates communication and connection among residents, while also providing exclusive discounts with local and national brands. With a diverse team of professionals working collaboratively to address the global rental housing crisis, Common stands at the intersection of real estate and technology, delivering reliable, above-market returns for property owners and a stress-free living experience for residents.
Company Stage
M&A
Total Funding
$115.9M
Headquarters
New York, New York
Founded
2015