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Director – Business Systems

Posted on 6/27/2024



201-500 employees

Pharmacy benefits platform reducing drug costs

Data & Analytics

Senior, Expert

Remote in USA

Data Management
Data Engineering
Data & Analytics
Required Skills
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; Master's degree preferred.
  • 8+ years proven experience in a leadership role overseeing business systems development, implementation, and support, with a specialization in Salesforce CRM.
  • Experience with healthcare/healthtech business systems highly desired
  • Experience in Sage Intacct preferred
  • Experience with Talkdesk and Twilio a plus
  • Deep understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
  • Strong project management skills with a track record of successfully leading complex Salesforce implementations from concept to completion.
  • Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Demonstrated ability to think strategically and align Salesforce initiatives with business objectives.
  • Experience managing teams in a fast-paced, dynamic environment, with a commitment to fostering a positive and inclusive work culture.
  • Collaborate with executive leadership to define and implement a comprehensive strategy for Salesforce CRM that supports the organization's objectives.
  • Identify opportunities to leverage Salesforce technology to improve business processes, increase productivity, and drive growth.
  • Lead, mentor, and motivate a team of business analysts, system administrators, and developers specializing in Salesforce to achieve departmental goals and objectives.
  • Oversee the development, customization, and integration of Salesforce CRM, including third-party apps and integrations.
  • Manage the implementation of new Salesforce solutions, including requirements gathering, vendor selection, project planning, and execution.
  • Develop and implement processes for ongoing maintenance, upgrades, and enhancements of Salesforce CRM.
  • Establish and enforce data management policies, standards, and procedures specific to Salesforce to ensure the accuracy, integrity, and security of company data within the CRM.
  • Identify potential risks and vulnerabilities associated with Salesforce CRM and implement measures to mitigate them.
  • Manage relationships with Salesforce vendors, consultants, and service providers involved in the implementation and support of Salesforce solutions.

SmithRx is revolutionizing pharmacy benefits with its Drug Acquisition Platform (DAP), leveraging innovative sourcing pathways and agile 21st-century technology to drive down drug costs for self-insured employers. The DAP operates independently from insurance companies and pharmacies, ensuring 100% alignment with customers and reducing the complexity and cost of pharmacy benefits for America's employers and patients.

Company Stage

Series C

Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth