Mailroom & Copy/Scanning

Overview

Mailroom & Copy - Scanning  - Office Clerk Representative 

The Opportunity: Consider a new, rewarding career today as an On Call STAR with IST Management Services! Ideal candidates have prior experience in an office setting or relevant customer service experience, have an excellent customer service mindset, are willing to train, are self-starters, have a valid driver's license with reliable transportation, and are ready to grow in their professional career!  Many of our current full time employees started out as On Call STARs and trained to cover our full time employees.  The STAR team is the first place we look when we need to fill full time positions.

This position requires the employee to have daily access to a reliable transportation since not all of our offices are accessible via SEPTA. This position requires working in Wilmington, the Western Suburbs of Philadelphia and Center City Philadelphia at our various client locations.  This is not an assignment to work in one office but supports all of our client sites mentioned previously and there will be training and covering assignments at those accounts.  

Part Time - Monday through Friday

Shift: Monday through Friday daytime shifts to provide coverage for site personnel. (varies per site schedule and coverage needs) Normal 1st shift business hours. Hours will vary depending on site location and the schedules range from 7:30 am to 8:30 am start.

Our client sites are around the Philadelphia / Delaware Valley area and the On Call STAR will train to cover at all sites for site personnel call outs, scheduled PTO, billable projects, open positions, etc.  Covering open positions usually becomes the path to promotion and full time employment.

Compensation: $17.00 to $18.00 per hour.

Additional Information: Position supports all of the sites throughout the Delaware Valley (Wilmington, Philadelphia and suburbs) and not all are easily accessible via mass transit so candidate should have daily access to reliable transportation to and from work. This is a great role for a college student with limited availability to work around their school schedule.

NOTE: We ask all applicants to complete a pre-recorded interview as part of the evaluation process.  You will receive an email prompting you to navigate to our website to submit your HireVue video response to three questions.  Please treat this HireVue as a real interview since our clients will review the best applicants. We will be sending the link to the HireVue through our recruiting software and at times, that email could be captured by your spam filters so, if you are interested in this position, please check your spam folder regularly.

Opportunity to be promoted to full time due to training received at sites. Most of our current full time employees started in this role.  

This position supports our sites throughout Philadelphia and the suburbs.

Responsibilities

Job Responsibilities:

• Operating mailing, copy, and fax equipment
• Reception coverage greeting visitors, clients, vendors in person and also using phone and email
• Handling mail/copy/legal documents
• Providing high levels of customer care and a friendly, cooperative attitude
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers; Lift large bundles of mail, overnight packages and shipments of papers
• Participate in cross-training
• Availability and flexibility to receive calls in the morning from dispatch assigning shift for that day
• Willingness to travel to all of the sites in the Philly, Delaware County, Montgomery County, KOP, Valley Forge and Wilmington, DE areas.  We have a dozen locations that we staff and this position trains to cover all staff at all locations.

Qualifications

Qualifications:

• Customer service related experience is a plus. Hospitality/Retail/Restaurants
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written due to reception coverages
• A valid driver’s license and reliable transportation to and from work since not all of our sites are accessible via SEPTA.
• This position requires working in Wilmington, the Western Suburbs of Philadelphia and Center City Philadelphia at our various client locations.
• Capable of lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.  

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.