Full-Time

Client Solutions Architect Manager

Payments, Vice President

Posted on 10/30/2025

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services with diversified offerings

No salary listed

Palo Alto, CA, USA + 5 more

More locations: Tampa, FL, USA | Tempe, AZ, USA | Chicago, IL, USA | New York, NY, USA | Atlanta, GA, USA

In Person

Category
Sales & Solution Engineering (2)
,
Required Skills
Management
Requirements
  • 5+ years of experience or equivalent expertise working across a related broad set of products.
  • 3+ years proven experience in a people management role, with a track record of successful team leadership.
  • Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain.
  • Experience supporting Sales in pricing, pipeline planning, and account planning.
  • Experience working with clients in a technology field and interfacing with engineers.
  • Demonstrated ability to define, document, and communicate product business requirements, including breaking down and explaining complex technical concepts to both technical and non-technical audiences.
  • Strong problem-solving and attention to detail with the ability to think strategically.
  • Strong interpersonal and communication skills, with the ability to build relationships and influence others.
  • Proven track record of delivering successful client solutions.
  • Strong analytical skills and the ability to interpret data to make informed decisions.
  • Experience preparing and presenting reports on team performance and progress to senior management.
Responsibilities
  • Lead and manage a team of Client Solutions Architects, providing mentorship, guidance, and support to drive high performance and professional growth.
  • Establish and maintain strong relationships with key stakeholders, enhancing communication and collaboration across departments.
  • Align team objectives with organizational goals and develop strategies to achieve them. Monitor progress and adjust plans as necessary to ensure success.
  • Lead the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases.
  • Support Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
  • Identify and define development requirements for product design enhancements based on client feedback and engage with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
  • Collaborate with product owners to define product requirements and design, ensuring the voice of the client and client use cases are documented as part of the product solution, while also defining blueprints to drive scale and enhance client engagement experience. Collaborate closely with commercialization and go-to-market teams to improve product adoption and profitability.
  • Document and articulate the expected interoperability of products to support the definition of client journey test cases, aiding the testing team in understanding client behaviors. Document client use cases, solution architectures, and funds flow diagrams that represent the client experience and use of interoperable products, focusing on experience, UX control, authorization optimization, cost management, ease of integration, and fraud/security.
  • Evaluate and recommend enhancements to product design to ensure scalability and marketability and collaborate with cross-functional teams including product, user acceptance testing, operations, servicing, risk, and relationship teams to promote product readiness and interoperability.
  • Contribute to the development of product documentation, tutorials, and knowledge-based articles to support customer self-service, act as a liaison between clients and internal teams to ensure successful implementation of solutions. Provide technical guidance and support to clients and internal teams.
  • Track and analyze how clients are using our products to ensure results are realized. Stay updated on industry trends and emerging technologies to continuously improve solutions offered to clients, use data-driven decision-making to optimize processes and improve operational efficiency. Prepare and present reports on team performance and progress to senior management. Analyze data to identify trends and areas for improvement.
Desired Qualifications
  • 3-5 years of payments and/or merchant services experience working directly with clients and architecting client solutions and experiences.
  • Degree in marketing, product, computer science, or related field.
  • Experience with technologies such as REST APIs, HTML, JavaScript, CSS, Python, SQL, SOAP, Snowflake, Splunk, and/or developing mobile applications and web experiences.
  • Demonstrated ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Familiarity with project and program management tools such as Jira or Asana.
  • Expertise with cloud-based solutions and technologies.
  • Knowledge of industry-specific regulations and compliance requirements.

A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue rose 10% with 23% return on equity.
  • Provided $400M loan to AT&T's $1.35B Plano HQ in 2026.
  • Partnered with Corpay for Kinexys stablecoin settlements May 2026.

What critics are saying

  • Corpay's blockchain integration cuts JPMorgan's transaction fees within 6-12 months.
  • Anthropic's enterprise AI erodes JPMorgan Institute insights in 12-18 months.
  • Rising rates trigger Ventas stake losses offsetting gains in 18-24 months.

What makes JP Morgan Chase unique

  • Roots trace to 1799 Manhattan Company founded by Aaron Burr.
  • J.P. Morgan & Co. established in 1871 financing railroads.
  • Formed in 2000 via Chase Manhattan and J.P. Morgan merger.

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Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Company News

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America's largest banks reported strong first-quarter profits driven by investment banking activity and a resilient economy, but executives warned about emerging economic headwinds from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a 13% profit increase to $16.49 billion, with investment banking fees jumping 30%. Wells Fargo earned $5.25 billion whilst Citigroup reported $5.79 billion in profits. The gains came amid market volatility and increased merger activity. However, JPMorgan CEO Jamie Dimon cited "an increasingly complex set of risks" including wars, energy prices and trade tensions. Wells Fargo's CFO noted consumers allocating more spending towards petrol whilst reducing discretionary purchases. Dimon warned that higher oil prices' impact "will likely take some time to materialise" if they persist.

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