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Full-Time

Patient Care Coordinator / Medical Office Assistant

Hybrid, Des Moines, IA Metro area

Confirmed live in the last 24 hours

DaVita

DaVita

10,001+ employees

Provides comprehensive kidney care services

Healthcare

Junior, Mid

Des Moines, IA, USA + 2 more

More locations: Newton, IA, USA | West Des Moines, IA, USA

Working in clinic 4 days per week, working remotely the remaining day(s). Commute to Davita Clinics and partner practices in the Des Moines, IA metro area.

Category
Administrative & Executive Assistance
Healthcare Administration & Support
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Communications
Requirements
  • High school diploma or GED required
  • 1-3 years of LPN experience
  • At least two (2) years of experience in a professional office environment
  • Ability to work with and resolve confidential information and/or issues using discretion and judgment
  • Excellent verbal communication skills over the phone
  • Proficiency with Microsoft Office/Excel/Outlook
  • Commitment to service excellence and patient satisfaction
  • Excellent verbal and written communication skills
  • Ability to work autonomously
Responsibilities
  • Completes non-clinical screenings and escalates as needed.
  • Helps identify eligible resources for patients
  • Navigates resources for patients
  • Assists with the referral process & coordinates provider appointments
  • Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
  • Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
  • Communicate directly with patients on a timely basis for all scheduling requirements.
  • Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.
  • Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures.
  • Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.
  • Act in accordance with the DaVita mission and values to deliver high quality care to our patients.

DaVita provides specialized healthcare services focused on kidney care, particularly for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). The company operates a network of dialysis centers where patients receive treatment, along with additional services like kidney health education and dietary guidance. DaVita's approach emphasizes value-based care, aiming to improve patient outcomes while managing healthcare costs. They utilize clinical metrics to monitor and enhance the effectiveness of treatments. Additionally, DaVita offers educational resources, such as Kidney Smart classes and risk quizzes, to empower patients in managing their kidney health. The company's goal is to create a more equitable and comprehensive kidney care system, fostering a supportive healthcare community.

Company Stage

IPO

Total Funding

N/A

Headquarters

Denver, Colorado

Founded

N/A

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • DaVita's promotion of David Maughan to COO indicates strong internal leadership and potential for strategic growth.
  • The company's involvement in community projects, such as building workforce apartments, showcases its commitment to social responsibility and employee well-being.
  • Recent investments from firms like Quest Partners LLC and Coldstream Capital Management Inc. reflect confidence in DaVita's financial stability and growth potential.

What critics are saying

  • DaVita's history of legal issues, including a recent $34 million settlement for kickback violations, could damage its reputation and financial standing.
  • The competitive landscape in kidney care and potential advancements in biotechnology, such as eGenesis' kidney transplant program, may pose challenges to DaVita's market position.

What makes DaVita unique

  • DaVita's focus on value-based, patient-centric care sets it apart in the kidney care sector, emphasizing improved patient outcomes and reduced healthcare costs.
  • The integration of educational resources like Kidney Smart classes and risk quizzes demonstrates DaVita's commitment to proactive kidney health management, unlike competitors who may focus solely on treatment.
  • DaVita's extensive network of dialysis centers and integrated care programs provide a comprehensive approach to kidney care, distinguishing it from providers with more fragmented services.