Food & Beverage Attendant

Job Description

ABOUT THE ROLE

• Set conference rooms promptly and accurately to the specifications described on the function sheets.
• Handle all conference equipment with care to minimise possible breakages and personal injury.
• Take responsibility for your designated rooms or sections.
• Ensure all Food & Beverage requirements are delivered on time and as specified.
• Provide Food & Beverage service to the required service standards.
• Ensure that the coffee machines on the floor, along with the standard tea/coffee
  setup, are always refreshed and ready for service.
• Assist with any additional guest requests and requirements (e.g. photocopying,
  parking vouchers, delivery of boxes etc).
• Ensure that electronic signage displays accurate information.
• Keep the Banquet Operations Manager up to date on all critical issues that may
  have arisen on the day.
• Carry out all tasks assigned by the Banquet Operations Manager diligently.

Qualifications

• Previous Food & Beverage experience working in a hospitality setting is preferred.
• Qualifications in Food & Beverage Service preferred.
• Holds a current Responsible Service of Alcohol certificate (state relevant).

Additional Information

• Service oriented with an eye for detail.
• Ability to work a variety of shifts.
•  Multicultural awareness and able to work with people from diverse cultures.
• An ability to understand and navigate customer expectations and requirements.
• Strong focus and passion for hotel operations.
• Confident and articulate communication, negotiation, relationship and networking skills
• Time management skills with the ability to multitask
• Strong personal integrity
• Entrepreneurial spirit with drive, ambition and high level of energy
• Good interpersonal skills with ability to communicate with all levels of team members
• Flexible and able to embrace and respond effectively to change
• Role model in Accor values and Heartist culture.