ABOUT THE JOB
The ACLU seeks a full-time position of Campaign Data Services Specialist in the Development Department of the ACLU’s National Office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.
The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support.
WHAT YOU’LL DO
Reporting to the Associate Director, Campaign Data Services, the Campaign Data Services Specialist is responsible for developing and executing audience selects for donor solicitations and cultivations, working closely with Analytics, Supporter Marketing, and Digital teams. Working closely with stakeholders in Retention, Upgrade, Sustainer teams, Planned Giving, and other teams, the Associate optimizes donor audiences and testing for campaigns and conducts quality control. Data literacy, a customer-focused mindset, and comfort collaborating with diverse teams are essential for success in this position.
YOUR DAY TO DAY
- Using a combination of tools such as Hightouch, advanced SQL queries, and other technologies as they evolve, design, update, and implement solutions for extracting data from the ACLU data warehouse to fulfill monthly, weekly, and ad-hoc campaign data requests according to specified mail plans
- Ensure the accurate and timely delivery of counts and selects specified by stakeholders
- Update audiences, design and run ad-hoc SQL queries for audience planning and ad-hoc donor data lists as needed
- Create and maintain supplementary SQL tables as needed
- Maintain and update campaign membership records in Salesforce
- Understand ACLU policies and procedures and collaborate with colleagues in Supporter Marketing, Analytics, and Privacy & Data Governance to ensure that data pulls meet organization protocols
- Partner with Supporter Marketing and Analytics teams in evaluating and identifying opportunities to improve data quality and processing procedures for campaign data
- Proactively detect, analyze system, tools, or data concerns and work closely with Analytics team to troubleshoot and resolve issues
FUTURE ACLU’ERS WILL
- Be committed to advancing the mission of the ACLU
- Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
- Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
WHAT YOU’LL BRING
- Prior experience working with direct marketing data
- Advanced skills in SQL
- Hands-on experience working with donor data and databases, preferably Salesforce
- Understanding of fundraising campaigns (renewals, appeals, reinstatements) and audiences in low and mid dollar fundraising programs
PREFERRED QUALIFICATIONS
- Experience with c3 and c4 fundraising
- Experience working at complex national or international nonprofits
- Experience with Salesforce platforms
- Experience with Hightouch audiences
COMPENSATION
The ACLU values equity, transparency, and clarity in pay. Consistent with the ACLU’s compensation philosophy there is a set salary for this role. The ACLU also has a locality adjustment policy that applies to salaries. The annual salary for this position is $88,030 (Level I), reflecting the salary of a position based in New York, NY. This position is subject to a hybrid schedule of 2 days/week or 8 days/month in-office.
WHY THE ACLU
For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.
We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being.
At the ACLU, we offer a broad range of benefits, which include:
- Time away to focus on the things that matter with a generous paid-time off policy
- Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
- Plan for your retirement with 401k plan and employer match
- We support employee growth and development through annual professional development funds, internal professional development programs and workshops
OUR COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email [email protected]. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
