Full-Time

Senior Program Manager

Circle

Circle

1,001-5,000 employees

Platform for businesses to accept payments and send payouts

Crypto & Web3
Financial Services

$122,500 - $162,500

Bonus, Equity

Senior

Remote in USA

Required Skills
UI/UX Design
Communications
Management
Requirements
  • 7+ years of research and participant management experience in an applied research setting, or similar
  • Executing operational programs and leading them end-to-end while scaling for growth
  • Building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
  • Owning, building, maintaining and executing participant recruiting
  • Communication skills for interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences
  • Collaborate extensively with researchers and cross-functional stakeholders to drive business impact
  • Ability to handle complex information and adapt to a changing environment
  • Research mentorship and guidance for fellow researchers, designers, and product management peers
  • Own metrics and reporting for scheduling cycle times and candidate experience
  • Experience working with finance, procurement and external vendors
  • Experience working in vendor management
  • Bachelors, masters or related experience
Responsibilities
  • Defining and managing initiatives that improve team efficiency and impact, establishing operational systems and outcomes
  • Building our user research culture
  • Identifying and partner with stakeholders on internal processes, templates, and guidelines to improve research team optimization and documentation
  • Supporting research planning by collaborating with researchers and cross functional teams
  • Providing approaches that meet team needs in recruiting target audience
  • Working with other cross functional teams to establish and maintain participant database and pools for research
  • Establishing recruiting best practices and frameworks that guide reaching out to the right audience
  • Acting as a thought leader in the domain of research ops management
  • Contributing to a growing UX org, helping install best practices and processes as we scale, and filling out our product squads' research toolbox with methodologies

Circle's mission is to raise global economic prosperity through programmable internet commerce. The company is a global financial technology firm that’s at the center of digital currency innovation and open financial infrastructure.

Company Stage

Seed

Total Funding

$1.2B

Headquarters

,

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

24%

2 year growth

100%

Benefits

Paid time off - We offer flexible paid time off — take what you need as long as it works with you and your team, and all Circle employees get mobile phone and home office reimbursements.

Health coverage - No matter where you live, we offer a market competitive suite of benefits. Enroll in health, dental, vision, disability, and life insurances, and Circle covers some or all of the premiums.

Invested in your future - All U.S. full-time and part-time employees enjoy 401(k) and pensions (with 4% company match if you contribute 5% or more), and share Circle’s success via company equity awards.

Learning & development - Your individual growth and development is important to us and we provide the resources to help you grow your career while at Circle.