Netsuite Support Analyst

Posted on 4/15/2024



51-200 employees

Develops targeted probiotics for gut health


Compensation Overview

$136.1k - $151.3kAnnually

+ Medical + Dental + Vision + Commuter Benefits + Life & STD Insurance + Company Match on 401(k) + Flexible Time Off + Equity

Senior, Expert

San Francisco, CA, USA

Required Skills
  • Minimum 5+ years of experience supporting ERP systems with at least 3 years spent inside of NetSuite ERP platform.
  • Experience building and maintaining system integrations with common middleware platforms and APIs.
  • Working knowledge of the Celigo integration platform and its capabilities.
  • Prior experience managing EDI integrations with partners
  • Previous experience supporting finance, ecommerce, manufacturing and supply chain.
  • Ability to read and understand SuiteScript customizations
  • Solid cloud-based enterprise application support experience.
  • End-user software application training.
  • Serve as the ERP technical support expert for Supply Chain, Inventory Management, Manufacturing & Accounting.
  • Work with internal stakeholders to analyze complex needs and issues and assess how NetSuite can be utilized as a solution to ongoing issues within business operations that can be addressed with an ERP system.
  • Support the integration of NetSuite with other business systems and applications.
  • Perform day-to-day operation, maintenance, projects, change request and support tasks for the entire NetSuite application and ecosystem.
  • Work with NetSuite admins to plan, review, revise, develop, test, and deploy feature configurations and customizations of NetSuite to meet evolving business and operational needs.
  • Celigo workflow design, maintenance and troubleshooting.
  • Create new dashboards, saved searches, custom reports and fields, as well as creating custom workflows.
  • Monitor end-user usage, daily system scripts and track performance.
  • Implement best practices and recommend system enhancements to drive efficiency.
  • Conduct training sessions for end-users to promote effective utilization of NetSuite features.
  • Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage etc.

Pendulum Therapeutics develops evidence-backed probiotics with targeted formulations of natural bacterial strains, including DNA-sequenced anaerobic strains rigorously tested and actively grown in their facility to mirror the conditions of the gut, providing novel solutions for gut health and metabolic optimization. The main technologies used in Pendulum's products include DNA sequencing, anaerobic strain cultivation, and targeted formulation of natural bacterial strains.

Company Stage

Series C

Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth