IT System Support Analyst

The Opportunity:

You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you can develop your skills in both. Here, you’ll have the chance to work with an Agile team as they develop digital products to support your clients’ most pressing missions. We’re looking for someone like you to help propel business analytics and processes forward, as well as delve into technology trends to deliver user-friendly client experiences.  

As an IT Business Analyst, you’ll work to develop leading-edge applications, and systems. You’ll identify clients’ business needs, gather user requirements, and develop user stories. You’ll understand the overall direction and nuanced user needs clearly, and you’ll guide your team as they fulfill these needs by creating deployable features. Together, you’ll deliver high business value products to end users and clients.

Join us. The world can’t wait. 

You Have

• 2+ years of experience with designing, modifying, developing, writing, and implementing software programming applications
• 2+ years of experience with software development and programming languages, technologies, tools, or web development stacks
• Experience with acquiring client requirements and resolving workflow problems through automation optimization 
• Experience with creating solutions to complex problems within a collaborative, cross-functional team    
• Ability to work with automated testing tools to perform testing and maintenance 
• Ability to obtain a Secret clearance 
• Bachelor’s degree and 1+ years of experience with information technology, or 5+ years of experience with information technology in lieu of a degree 

Nice If You Have:   

• Experience with Java, Python, C#, C/C++, .NET, JavaScript, React, NodeJS, PHP, or Drupal 
• Experience with ServiceNow, Salesforce, MS360, or Serena Business Management
• Experience with the administration of continuous integration and continuous deployment (CI/CD) pipelines using Jenkins, GitHub actions, or similar 
• Experience with Agile methodology, product management, and software products 
• Secret clearance 
• Master’s degree  

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $54,000.00 to $123,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.