Full-Time

Senior Software Engineer

praxipal

praxipal

11-50 employees

AI-powered receptionist automating medical front desk

Compensation Overview

€100k - €130k/yr

+ Equity

Berlin, Germany

In Person

Category
Software Engineering (1)
Required Skills
LLM
Kubernetes
Rust
Python
Incident Response
Software Testing
Infrastructure as Code (IaC)
TypeScript
AWS
Observability
DevOps
Google Cloud Platform

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Requirements
  • Experience shipping and operating real products used by customers.
  • Ability to communicate clearly and collaborate effectively in high-tempo, low-hierarchy teams.
  • Ability to architect and build production-grade software from system design through deployment and operation at scale.
  • Several years of experience working in startups.
  • Willingness to work on-site in Berlin.
Responsibilities
  • Design and ship AI-powered workflow automations for medical staff.
  • Build intelligent agents that expand Luna from an AI receptionist into an AI-based employee for medical practices.
  • Engineer deep, reliable integrations into practice management systems.
  • Design infrastructure on Amazon Web Services and Google Cloud Platform for hundreds of thousands of practices with high availability and low latency.
  • Own the full reliability lifecycle, including observability, alerting, incident response, and postmortems that eliminate failure classes.
  • Build continuous integration and continuous delivery pipelines and deployment tooling that make shipping fast, safe, and repeatable.
  • Create reusable patterns, internal tooling, and integration test suites to support onboarding new services and practices at scale.
  • Champion engineering excellence through better abstractions, cleaner code, and well-written runbooks.
Desired Qualifications
  • Experience with TypeScript, Python, or Rust.
  • Hands-on experience building AI agents or products powered by large language models.
  • Proficiency with Kubernetes, Amazon Web Services or Google Cloud Platform, continuous integration and continuous delivery systems, or infrastructure as code.
  • A track record of building complex third-party integrations.
  • Exposure to healthcare workflows or regulated environments.

PraxiPal provides an AI-powered front-desk workforce for healthcare practices. Its main product Luna is a virtual AI receptionist that handles patient calls, manages appointment scheduling, cancellations and rescheduling, answers FAQs, and forwards calls when needed. Luna can automate up to 80% of a practice’s call volume, runs 24/7, and integrates as configurable SaaS with a practice’s management systems to book appointments into calendars according to scheduling rules, with a web app for call-data insights. Initially focused on dental and orthodontic practices, PraxiPal aims to expand to other medical specialties to reduce administrative burdens and staffing shortages so clinicians can focus more on patient care.

Company Size

11-50

Company Stage

Seed

Total Funding

$6.7M

Headquarters

Berlin, Germany

Founded

2024

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Simplify Jobs

Simplify's Take

What believers are saying

  • HV Capital led PraxiPal's $6.7 million seed round on October 10, 2025.
  • Luna already handles over 50% of incoming calls at current practices.
  • PraxiPal's 24/7 automation cuts staffing pressure during Germany's healthcare hiring crunch.

What critics are saying

  • Dental and orthodontic focus leaves revenue exposed if expansion stalls in 2026.
  • Luna handles patient calls and sensitive data; German privacy failures would cripple trust fast.
  • Large incumbents like Solutio can bundle AI telephony and commoditize PraxiPal's wedge.

What makes praxipal unique

  • PraxiPal's Luna books, reschedules, and cancels directly inside practice software on February 13, 2026.
  • Solutio's charly integration opened Luna to 3,500+ additional practices on February 6, 2026.
  • PraxiPal already serves 100+ dental and orthodontic practices, proving workflow fit.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Hybrid Work Options

Stock Options

401(k) Retirement Plan

Performance Bonus

Wellness Program

Gym Membership

Phone/Internet Stipend

Lunch subsidy

Meal Benefits

Company Equity

Constituent undefined

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Mentorship Program

Mental Health Support

Relocation Assistance

Employee Discounts

Employee Social Events

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

11%

1 year growth

-4%

2 year growth

25%
Tech.eu
Oct 2nd, 2025
praxipal lands $6.7M to build the AI workforce for healthcare front desks

The AI receptionist Luna automates patient communications, handling over 50 per cent of calls at current practices and easing workloads amid healthcare staffing shortages.

Handelsblatt
Oct 2nd, 2025
Praxipal raises €5.7M for AI voice

Praxipal, a Berlin-based startup, is developing an AI voice system to handle calls and appointment requests in medical practices, aiming to reduce staff workload. The company has secured €5.7 million in its first funding round, with investments from HV Capital, Nebular, and HPI Ventures.