Mentor Program Specialist

• Coordinate the TTG mentor program for newly hired staff.
• Recruit, train, and support TTG mentors.
• Match mentors with new employees based on program guidelines.
• Monitor mentoring relationships and provide ongoing coaching to mentors.
• Ensure mentoring activities align with TTG policies and competency requirements.
• Collaborate with supervisors, Program Directors, and training staff to support employee development.
• Track participant progress and maintain mentoring documentation.
• Evaluate mentoring outcomes and recommend program improvements.
• Assist with orientation and onboarding activities for new staff.
• Develop and deliver mentor training sessions and resource materials.
• Address issues affecting mentor/protégé relationships.
• Prepare reports regarding mentoring activities, retention, and program effectiveness.
• Participate in statewide meetings, committees, and special projects.
• Promote professional development and continuous learning throughout TTG.
• Recruit, train, and support mentors across multiple programs and departments.
• In collaboration with the Permanency team, match mentors and mentees based on position, experience, program needs, and organizational goals.
• Develop mentoring tools, guides, training materials, and best practice resources.
• Conduct mentor orientation and ongoing development sessions.
• Monitor mentoring relationships and provide coaching and consultation to mentors and mentees.
• Partner with supervisors to support employee onboarding, engagement, and successful transition into assigned positions.
• Track mentoring milestones, participation, and completion of program requirements.
• Collect and analyze program data to measure effectiveness, employee engagement, retention, and satisfaction.
• Prepare reports, dashboards, and recommendations for leadership regarding mentoring outcomes and workforce development initiatives.
• Collaborate with the Professional Development Division to integrate mentoring with onboarding, leadership development, and professional development programs.
• Identify opportunities to improve onboarding, employee experience, and workforce readiness through continuous process improvement.
• Support leadership development initiatives, succession planning efforts, and career pathway programs.
• Assist with facilitation of orientation, workshops, and employee development activities.
• Participate on cross-functional committees and strategic projects that support organizational priorities.
• Maintain confidentiality of employee information and comply with all organizational policies and applicable laws.

• Bachelor's degree in Social Work, Human Services, Education, Psychology, Public Administration, or a related field.
• Experience in Child Protective Services or child welfare.
• Three (3) years of experience in employee development, training, organizational development, coaching, mentoring, human resources, or program management.
• Experience facilitating training or group learning sessions.
• Experience providing coaching, mentoring, supervision, or staff development

• Certification as a CPS Mentor or similar coaching credential a plus
• Supervisory or leadership experience preferred.

• Knowledge of Child Protective Services policies, procedures, and practice.
• Knowledge of adult learning principles and employee development.
• Strong coaching and mentoring skills.
• Excellent interpersonal and relationship-building skills.
• Ability to facilitate training and presentations.
• Strong organizational and project management abilities.
• Excellent written and verbal communication skills.
• Ability to analyze data and prepare reports.
• Proficiency with Microsoft Office and agency information systems.
• Ability to work collaboratively with multiple stakeholders.
• Knowledge of employee onboarding, mentoring, coaching, and adult learning principles.
• Knowledge of organizational development and workforce engagement strategies.
• Strong interpersonal and relationship-building skills.
• Excellent facilitation and presentation skills.
• Ability to coach employees and provide constructive feedback.
• Strong project coordination and organizational skills.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to collect, interpret, and present workforce data.
• Proficiency in Microsoft Office Suite, HRIS, LMS, and project management software.
• Ability to work independently and collaboratively with employees at all organizational levels.
• Commitment to diversity, equity, inclusion, and trauma-informed practices.

• Environment: Office-based
• Range of Schedule: Mon – Fri, 8:00 a.m. to 5:00 p.m.
• Travel: Sometimes within Region 6

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.